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OpinionWell
Rank
3rd
Out of 413

Sofitel Chicago

Average Price: $283  
 
Hotel Class:
20 East Chestnut Street - Downtown
Chicago, 60611 View map   View Large Map
4-Star Hotel Rank: 2 of 39
Average review rating: 4.62
OpinionWell Value Index: 9
Traveler reviews analyzed: Expedia (42) , MyTravelGuide (134) , Travelocity (5) , TripAdvisor (777) , YahooTravel (21)
SAFE TO BOOK ? (1/5 issues found)
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Bill
Appears in 14 comments. 
50% wrote positive comments about bill
The following words were used in comments with Bill:
problem (2)    
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1. After about ten minutes, she managed to figure out the problem and correct my bill.
"Nice hotel, but not as nice as the Sofitel in New York City " Read full review on TripAdvisor   12/29/2010 Vote      
2. When I checked out the next morning, the food was still on my bill and the front desk clerk didn't seem to know what to do.
"Nice hotel, but not as nice as the Sofitel in New York City " Read full review on TripAdvisor   12/29/2010 Vote      
3. We do not have any real criticism of our stay at Sofitel Chicago Water Tower other than to advise travelers to check their bill closely before settlement.
"Good hotel in an excellent location " Read full review on TripAdvisor   9/10/2010 Vote      
4. We do not have any real criticism of our stay at Sofitel Chicago Water Tower other than to advise travelers to check their bill closely before settlement.
"Good hotel in an excellent location " Read full review on TripAdvisor   9/10/2010 Vote      
5. At checkout I had to revisit the desk and waited about 15 minutes for by bill to checkout (just before 8am).
"No coffee, but bars are nearby " Read full review on TripAdvisor   6/2/2010 Vote      
6. It was billed as a 'junior suite' and while the bathroom was huge and even better than the Penninsula around the corner, the room itself wasn't that large.
"Perfect Location, Okay Value " Read full review on TripAdvisor   4/15/2010 Vote      
7. I almost half expected to see some type of extra charge upon departure, but no, I was pleasantly surprised by a zero balance on the bill.
"Luxury Luxury Luxury! " Read full review on TripAdvisor   2/2/2010 Vote      
8. We wanted to stay near public transit and Michigan avenue and also give our teens a cultural experience and this hotel fit the bill.
"Sofitel exceeded expectations " Read full review on TripAdvisor   7/18/2009 Vote      
9. Our bill was fixed and our stay was great.
"Great Stay " Read full review on TripAdvisor   7/8/2009 Vote      
10. When we opted to have only coffee one morning because we had brunch plans elsewhere, we received a $30 credit on our hotel bill for not eating, a very thoughtful (and virtually unheard of) gesture.
"Wonderful Experience in a Terrific Location " Read full review on TripAdvisor   5/5/2008 Vote      
   
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