Sofitel Chicago, Chicago, Concierge

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Rank

3rd

Out of 413

Sofitel Chicago	Average Price: $283 Check Rates

Hotel Class:

20 East Chestnut Street - Downtown

Chicago, 60611 View map View Large Map

4-Star Hotel Rank: 2 of 39
Average review rating: 4.62

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (134) , Travelocity (5) , TripAdvisor (777) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (26) bar (136) bath (41) bathroom (197) bed (186) bill (14) breakfast (141) charge (18) check in (56) check out (20) closet (18) complimentary (12) concierge (75) cost (18) deal (40) decor (35) dinner (58) downtown (29) food (98) front desk (73) gym (23) hotel (928) housekeeping (40) lake (44) lobby (90) location (329) lunch (17) manager (17) money (21) parking (30) pillow (23) price (67) rate (43) recommend (83) restaurant (226) room (750) room service (69) service (244) sheets (13) shower (78) staff (302) street (65) suite (97) towel (18) tub (38) valet (30) value (31) view (155) walk (84) wireless (18)

Concierge

Appears in 75 comments.

88% wrote positive comments about concierge

The following words were used in comments with Concierge:
excellent (11) extremely (5) friendly (6) great (15) helpful (24) hotel (12) housekeeping (6) informative (4) location (4) perfect (4) recommend (9) reservation (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The location is ideal, the concierge wonderful and the service great.

"Very Nice Hotel " Read full review on TripAdvisor 2/22/2011 Vote

2. Brian, the concierge, was amazing in consistently coming through with great recommendations.

"Solid luxury with a great price " Read full review on TripAdvisor 1/23/2011 Vote

3. The concierge desk was excellent in assisting with information on the city and obtaining reservations.

"Great Chicago Experience " Read full review on TripAdvisor 12/14/2010 Vote

4. Staff were really helpful, especially the Concierge who we tasked with 'What would you do in Chicago if you only had a day .

"Really nice hotel but extras expensive " Read full review on TripAdvisor 9/12/2010 Vote

5. Staff were really helpful, especially the Concierge who we tasked with 'What would you do in Chicago if you only had a day .

"Really nice hotel but extras expensive " Read full review on TripAdvisor 9/12/2010 Vote

6. the concierge recommended Le colonial which was a great Vietnamese place.

"Nice " Read full review on TripAdvisor 8/28/2010 Vote

7. Excellent accomodations, outstanding restaurant, helpful concierge, and perfectly located for all travel desires.

"An outstanding way to visit Chicago " Read full review on TripAdvisor 7/12/2010 Vote

8. Concierge was helpful in booking theatre tickets.

"Friendly helpful staff " Read full review on TripAdvisor 7/6/2010 Vote

9. The concierge was helpful as well with some sightseeing recommendations and also assisted with dinner reservations in the area which is some of the best in downtown Chicago.

"Excellent experience " Read full review on TripAdvisor 6/19/2010 Vote

10. The service was excellent and the concierge was extremely helpful in making recommendations.

"Great hotel! " Read full review on TripAdvisor 4/16/2010 Vote