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OpinionWell
Rank
3rd
Out of 413

Sofitel Chicago

Average Price: $283  
 
Hotel Class:
20 East Chestnut Street - Downtown
Chicago, 60611 View map   View Large Map
4-Star Hotel Rank: 2 of 39
Average review rating: 4.62
OpinionWell Value Index: 9
Traveler reviews analyzed: Expedia (42) , MyTravelGuide (134) , Travelocity (5) , TripAdvisor (777) , YahooTravel (21)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 73 comments. 
100% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (11)   great (11)   helpful (10)   hotel (9)   housekeeping (5)   lobby (4)    
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1. Though, front desk was friendly and polite.
"Dry and Disappointed " Read full review on TripAdvisor   2/4/2011 Vote      
2. The front desk offered great suggestions for restaurants in the surrounding area.
"Beautiful hotel in the heart of the Gold Coast. " Read full review on TripAdvisor   12/17/2010 Vote      
3. Front desk staff were very pleasant and respectful.
"Sofitel - Great Place in Great Location " Read full review on TripAdvisor   9/5/2010 Vote      
4. Front desk staff were very pleasant and respectful.
"Sofitel - Great Place in Great Location " Read full review on TripAdvisor   9/5/2010 Vote      
5. Room, was a little small, but emaculate, great service staff, while the front desk staff was friendly but not very helpful.
"Beautiful Modern Hotel, EXcellent " Read full review on TripAdvisor   7/6/2010 Vote      
6. Our room was ready upon our arrival, the front desk personnel was very friendly and efficient.
"Sofitel Delivers Again " Read full review on TripAdvisor   5/26/2010 Vote      
7. The guy at the front desk was friendly and check in was quick - we were able to get a room about an hour before the official check-in time (and got a coupon for $30 off our next stay too :) He made great recommendations for bars and joked that my guy should keep an eye on me while we're out since the area is known as 'the viagra triangle' lolThe room is a bit small for two people but good for a nights stay.
"Great hotel with a fantastic location if you're into shopping :) " Read full review on TripAdvisor   4/21/2010 Vote      
8. Check in was fast and the front desk gave us a room on the 31st floor (a nice city view) because he found out it was our anniversary.
"Great hotel! " Read full review on TripAdvisor   4/16/2010 Vote      
9. Front desk staff pleasant, concierge staff helpful.
"Lovely Place, So-so Value " Read full review on TripAdvisor   10/24/2009 Vote      
10. The front desk staff was extremely nice & helpful.
"Cute, Comfortable, Cozy " Read full review on TripAdvisor   10/16/2009 Vote      
   
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