Sofitel Chicago, Chicago, Housekeeping

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Rank

3rd

Out of 413

Sofitel Chicago	Average Price: $283 Check Rates

Hotel Class:

20 East Chestnut Street - Downtown

Chicago, 60611 View map View Large Map

4-Star Hotel Rank: 2 of 39
Average review rating: 4.62

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (134) , Travelocity (5) , TripAdvisor (777) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (26) bar (136) bath (41) bathroom (197) bed (186) bill (14) breakfast (141) charge (18) check in (56) check out (20) closet (18) complimentary (12) concierge (75) cost (18) deal (40) decor (35) dinner (58) downtown (29) food (98) front desk (73) gym (23) hotel (928) housekeeping (40) lake (44) lobby (90) location (329) lunch (17) manager (17) money (21) parking (30) pillow (23) price (67) rate (43) recommend (83) restaurant (226) room (750) room service (69) service (244) sheets (13) shower (78) staff (302) street (65) suite (97) towel (18) tub (38) valet (30) value (31) view (155) walk (84) wireless (18)

Housekeeping

Appears in 40 comments.

66% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
best (3) clean (2) concierge (6) courteous (2) desk (6) doorman (2) excellent (5) good (2) hotel (4) night (5) professional (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Housekeeping was excellent.

"Everything one could want in a big city hotel " Read full review on TripAdvisor 12/26/2010 Vote

2. I found the housekeeping staff excellent and room amenities were very good.

"Exceeded Expectations for this family with young children " Read full review on TripAdvisor 11/15/2010 Vote

3. I found the housekeeping staff excellent and room amenities were very good.

"Exceeded Expectations for this family with young children " Read full review on TripAdvisor 11/15/2010 Vote

4. From the check-in staff to the concierge, valet and housekeeping - the service was great.

"A Wonderful Hotel " Read full review on TripAdvisor 7/5/2010 Vote

5. The beds were the best I've ever slept in and housekeeping were nice too.

"The best hotel I've stayed in... ever " Read full review on TripAdvisor 12/10/2009 Vote

6. Front desk, door, bellman, and housekeeping service is impeccable.

"Totally awesome. " Read full review on TripAdvisor 10/26/2009 Vote

7. Housekeeping was excellent.

"Quiet Retreat in the Heart of Everything " Read full review on TripAdvisor 9/9/2009 Vote

8. It was the weekend of Lollapalooza so they could not give us a suite with a sofabed but sent housekeeping up to make the most wonderful featherbeds on the floor for the kids.

"A very special birthday " Read full review on Expedia 8/19/2009 Vote

9. When I rang housekeeping about our hairdryer a new one was brought within 10 minutes.

"Excellent as usual-one gripe! " Read full review on TripAdvisor 8/19/2009 Vote

10. Our king bed was super comfy and the housekeeping staff actually heeded the 'Do Not Disturb' sign outside.

"Comfort and service extraordinaire. " Read full review on TripAdvisor 8/5/2009 Vote