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OpinionWell
Rank
3rd
Out of 413

Sofitel Chicago

Average Price: $283  
 
Hotel Class:
20 East Chestnut Street - Downtown
Chicago, 60611 View map   View Large Map
4-Star Hotel Rank: 2 of 39
Average review rating: 4.62
OpinionWell Value Index: 9
Traveler reviews analyzed: Expedia (42) , MyTravelGuide (134) , Travelocity (5) , TripAdvisor (777) , YahooTravel (21)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Staff
Appears in 302 comments. 
94% wrote positive comments about staff
The following words were used in comments with Staff:
attentive (25)   clean (16)   concierge (18)   courteous (15)   desk (25)   excellent (22)   extremely (14)   friendly (77)   good (20)   great (51)   helpful (65)   hotel (84)   location (30)   nice (20)   pleasant (13)   polite (18)   professional (17)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Excellent location and kind, polite and helpful staff in general.
"Nice hotel that met expectations " Read full review on TripAdvisor   2/22/2011 Vote      
2. All the staff members are kind and helpful.
"Wonderful Hotel " Read full review on TripAdvisor   2/15/2011 Vote      
3. Staff is very good and even says 'bonjour ' in French to keep the Sofitel theme although no one really speaks french.
"Great Location, fancy hotel, luxury rooms for a reasonable price " Read full review on TripAdvisor   12/29/2010 Vote      
4. The hotel staff was very attentive to all of our requests, and called us to ask if we wanted a turn down service since the maid arrived while we were getting ready to go to dinner.
"Beautiful hotel in the heart of the Gold Coast. " Read full review on TripAdvisor   12/17/2010 Vote      
5. The staff were very friendly and helpful.
"Great Chicago Experience " Read full review on TripAdvisor   12/14/2010 Vote      
6. We also found the service at the hotel very good with friendly and polite staff who opened the door and greeted us everytime we entered or left the hotel.
"Perfect Location. " Read full review on TripAdvisor   12/13/2010 Vote      
7. Friendly and honest staff.
"Central location, good facilities " Read full review on TripAdvisor   11/30/2010 Vote      
8. I found the housekeeping staff excellent and room amenities were very good.
"Exceeded Expectations for this family with young children " Read full review on TripAdvisor   11/15/2010 Vote      
9. We found the staff to be wonderful, especially the doormen who were all delightful.
"Exceeded Expectations for this family with young children " Read full review on TripAdvisor   11/15/2010 Vote      
10. We found the staff to be wonderful, especially the doormen who were all delightful.
"Exceeded Expectations for this family with young children " Read full review on TripAdvisor   11/15/2010 Vote      
   
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