Renaissance Chicago, Chicago, Concierge

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OpinionWell
Rank

19th

Out of 413

Renaissance Chicago	Average Price: $302 Check Rates

Hotel Class:

636 South Michigan Avenue

Chicago, 60605 View map View Large Map

3-Star Hotel Rank: 8 of 73
Average review rating: 4.43

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (29) , MyTravelGuide (16) , Travelocity (7) , TripAdvisor (286) , YahooTravel (2)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (11) ballroom (11) bar (20) bath (10) bathroom (112) bed (69) breakfast (30) brunch (4) charge (7) check in (38) check out (7) concierge (27) cost (5) deal (12) decor (25) dinner (17) downtown (25) fitness center (13) food (28) front desk (35) gym (9) hotel (443) housekeeping (15) lake (62) lobby (60) location (92) lunch (10) manager (7) parking (29) pillow (18) price (24) rate (25) recommend (31) restaurant (76) room (442) room service (23) service (78) shower (52) staff (146) street (42) suite (13) towel (10) tub (10) valet (13) valet parking (6) value (8) view (70) walk (58) water pressure (7) wireless (7)

Concierge

Appears in 27 comments.

72% wrote positive comments about concierge

The following words were used in comments with Concierge:
attentive (2) breakfast (2) condition (2) desk (4) dinner (2) floor (3) friendly (2) good (4) helpful (7) hot (2) lounge (3) noise (2) recommend (2) reservation (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge was helpful and was able to get us dinner reservations at a really good seafood restaurant.

"A very nice place to stay " Read full review on TripAdvisor 11/23/2010 Vote

2. The check-in staff and concierge were friendly and helpful.

"Beautiful, uniquely glamorous hotel " Read full review on TripAdvisor 11/23/2010 Vote

3. The concierge was helpful and was able to get us dinner reservations at a really good seafood restaurant.

"A very nice place to stay " Read full review on TripAdvisor 11/23/2010 Vote

4. The concierge was great but not always there.

"Disabled Friendly; SHOULD BE NUMBER 1 HOTEL IN CHICAGO " Read full review on TripAdvisor 8/19/2010 Vote

5. Staff in the concierge lounge was excellent.

"The best of both worlds: A modern, old "grand dame" of a hotel " Read full review on TripAdvisor 7/27/2010 Vote

6. The concierge told us that we were better off staying in our rooms since there was 'nothing to do in chicago after 10 pm'.

"Room and service was horrible " Read full review on TripAdvisor 11/30/2009 Vote

7. The concierge and the attendants are very attentive and helpful.

"Beautiful hotel, great location! " Read full review on Expedia 7/29/2009 Vote

8. The staff was helpful, the concierge recommended a restaurant and made a reservation for us.

"Nice hotel, helpful staff " Read full review on Expedia 5/13/2009 Vote

9. I particularly liked the doormen and the rest of the concierge/front desk was pleasant.

"Some of the staff was nicer than the others " Read full review on TripAdvisor 3/18/2009 Vote

10. The concierge was dead on with 3 dining recommendations.

"Recently Remodeled with a great location " Read full review on TripAdvisor 3/6/2011 Vote