Empire Hotel, New York City, Broken

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Rank

76th

Out of 676

Empire Hotel	Average Price: $401 Check Rates

Hotel Class:

44 West 63rd Street

New York City, 10023 View map

0-Star Hotel Rank: 11 of 249
Average review rating: 3.49

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (11) , Travelocity (3) , Expedia (96) , TripAdvisor (1016)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (21) annoy (43) avoid (23) awful (33) bad (111) big deal (11) broken (31) complain (68) complaint (37) cramped (22) difficult (23) dirty (26) disappoint (90) disturbing (32) downside (13) expensive (101) frustrated (12) hard (46) hardly (12) hassle (15) horrible (26) inconvenient (14) issue (86) lack (29) loud (113) mistake (13) mold (18) negative (55) noise (197) noisy (98) overpriced (23) poor (52) poorly (15) pricey (21) problem (165) ridiculous (23) rude (76) shame (16) shock (11) slow (20) smell (37) terrible (39) tiny (164) too small (17) unbearable (12) uncomfortable (23) unfortunate (39) unhelpful (11) worst (41) wrong (31)

Broken

Appears in 30 comments.

The following words were used in comments with Broken:
bad (2) bathroom (5) design (3) expectation (2) floor (3) heater (3) hot (2) hotel (2) management (2) noise (3) not (3) reception (2) room (16) shower (9) sink (2) sleep (2) toilets (2) useful (4) water (4)

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1. Why bother with a huge flat screen TV if the reception is that bad?The window was broken and didn't close properly which meant that the noise from outside was insane, especially in the morning when they were doing roadworks right under the window and because it was right by the bed I caught a nasty cold.

"So disappointing. " Read full review on TripAdvisor 4/16/2012 Vote

2. One of the lamps was broken and the bottom shelf in the tattered chest of drawers kept sliding open by itself and I kept tripping over it and eventually used some cardboard to keep it shut.

"So disappointing. " Read full review on TripAdvisor 4/16/2012 Vote

3. Our heater's nob was broken so the air in the room was pretty bad, luckily I was able to crack a window.

"Great Location " Read full review on TripAdvisor 3/27/2012 Vote

4. The room size was OK for a NY hotel but one of the floor lamps had a broken switch and the bathroom sink drain was so slow that I removed the stopper to drain it quicker.

"Not recommended " Read full review on TripAdvisor 3/18/2012 Vote

5. I am use to NY boutique hotels and don't expect a big room so was OK, but the heater was broken(I was relieved to see others mention this) and I know our room was 90 degrees.

"OMG where do I start. " Read full review on TripAdvisor 2/11/2012 Vote

6. Our shower head was broken the first day we were there.

"First visit to New York! " Read full review on TripAdvisor 10/20/2011 Vote

7. I will say that the design of the shower is a broken hip just waiting to happen.

"Definitely would return " Read full review on TripAdvisor 9/18/2011 Vote

8. When we went down to ask how they expect us to sleep on this broken down sofabed they said that is all they had.

"Slept on the floor! " Read full review on TripAdvisor 6/18/2011 Vote

9. Unfortunately, due to the very poor design of the bathrooms and some faulty hardware I left the second morning of my stay(and had to manage walking all day)with a black eye and a very sore (possibly broken) and swollen toe.

"Injured in the room by faulty hardware, ignored by staff " Read full review on TripAdvisor 6/9/2011 Vote

10. Combined with low water pressure, this was a tricky manuever (watch out for sharp edges on broken shower parts, too.

"Horrible experience - Treated like a criminal for using Priceline " Read full review on TripAdvisor 6/4/2011 Vote