Hilton Los Angeles, Los Angeles, Complain

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Rank

34th

Out of 700

Hilton Los Angeles	Average Price: $237 Check Rates

Hotel Class:

535 South Grand Avenue

Los Angeles, 90071 View map

4-Star Hotel Rank: 14 of 45
Average review rating: 3.81

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (30) , MyTravelGuide (368) , Travelocity (5) , Expedia (34) , TripAdvisor (228) , BedBugRegistry (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 11 comments.

The following words were used in comments with Complain:
$ (2) car (2) most (2) price (2) valet (2)

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1. When we complained to the front desk, they said they were fully booked so we were stuck.

"My closet is bigger than the rooms " Read full review on TripAdvisor 11/10/2011 Vote

2. My only complain was that there are no small refrigerators in the rooms even though there's a spot for them.

"An Uptown Downtown Hotel " Read full review on TripAdvisor 10/31/2011 Vote

3. I complained a bit, he said he would see what he could do, and magically a fruit plate did appear, but I only had 2 bread items -- was he trying to 'stick it to me'? Overall, this just seems like a really cheap attitude, toward loyal customers.

"Great hotel, Gold status policy disappointing " Read full review on TripAdvisor 4/15/2011 Vote

4. Overheard the woman next door complaining to maintenance that she did not have any hot water.

"Basically fine, but with some quirks " Read full review on TripAdvisor 8/23/2009 Vote

5. The toilet was leaking, and the bathtub drain was clogged; but these were fixed very quickly after we called downstairs to complain.

Read full review on MyTravelGuide 11/29/2007 Vote

6. complained to management in the morning.

Read full review on MyTravelGuide 9/11/2007 Vote

7. If I was paying full price, I would have complained most vociferously.

Read full review on MyTravelGuide 6/21/2007 Vote

8. They said we could have valet the cars for $26 each when I went back to complain.

Read full review on MyTravelGuide 9/28/2006 Vote

9. If I was paying full price, I would have complained most vociferously.

Read full review on MyTravelGuide 9/14/2006 Vote

10. They said we could have valet the cars for $26 each when I went back to complain.

Read full review on MyTravelGuide 9/11/2006 Vote