Luxe Hotel Sunset Boulevard, Los Angeles, Complaint

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Rank

25th

Out of 700

Luxe Hotel Sunset Boulevard	Average Price: $230 Check Rates

Hotel Class:

11461 Sunset Boulevard

Los Angeles, 90049 View map

3-Star Hotel Rank: 9 of 84
Average review rating: 3.8

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (16) , Travelocity (6) , TripAdvisor (225) , YahooTravel (9)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 12 comments.

The following words were used in comments with Complaint:
complaints (12) dog (2) hotel (3) management (2) night (2) room (3) small (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My one complaint was my tv, which was kind of small and no HD.

"Extremely graceful " Read full review on TripAdvisor 3/1/2012 Vote

2. After several complaints to front desk, the manager finally gave me a call.

"Nice setting, unlucky with housekeeping " Read full review on TripAdvisor 2/7/2012 Vote

3. My only complaint is that the walls are so thin that our neighbors tv was heard the entire night.

"Make sure you upgrade your room! " Read full review on TripAdvisor 1/8/2012 Vote

4. I should begin by acknowledging that some of our complaints about our stay (see below) resulted in an adjustment to our daily rate by the Operations Manager at the hotel, Sherwin Banda.

"Hotel Angeleno a better option " Read full review on TripAdvisor 12/13/2010 Vote

5. My only complaint might be the noise level coming from the next room.

"The :Luxe is Strange " Read full review on Expedia 2/3/2010 Vote

6. No complaints whatsoever.

"Nice hotel but too hard to sleep there " Read full review on TripAdvisor 8/13/2009 Vote

7. Only complaint is the doors to the hallway are not insulated and you can REALLY hear everything going on outside your room.

Read full review on MyTravelGuide 1/8/2009 Vote

8. My only complaint was that the bellman made no move to assist us with our bags, maybe because we there were only 2 small ones as we were only staying one night? Still.

"Great food large outside lounging area adjoining bar & restaurant " Read full review on Expedia 8/20/2008 Vote

9. Our only complaint was that the ventilation system in the room was pretty bad -you could actually see the heavy dust buildup all around the giant a/c vent.

"Pleasant stay, nice room " Read full review on TripAdvisor 6/23/2008 Vote

10. As we frequently travel with our small dog on business we were pleased at their 'open dog' policy and had no complaints about how we were treated.

"Mixed Bag at the Luxe " Read full review on TripAdvisor 4/13/2008 Vote