Keauhou Kona Surf And Racquet Club Resort, Kailua-Kona, Responsive

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OpinionWell
Rank

5th

Out of 25

Keauhou Kona Surf And Racquet Club Resort	Average Price: $175 Check Rates

Hotel Class:

78-6800 Alii Drive

Kailua-Kona, View map

0-Star Hotel Rank: 1 of 13
Average review rating: 4.45

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (3) , TripAdvisor (255)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Responsive

Appears in 6 comments.

The following words were used in comments with Responsive:
well (2)

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1. The local manager was extremely responsive to our needs as well -- we encountered a minor problem with a fan and she was right on top of it.

"Unit 196 was great value -- we'd stay there again in a minute " Read full review on TripAdvisor 4/13/2011 Vote

2. Your responsiveness made me feel that you welcomed our business, & your attention to detail earned it.

"Townhome #59 -Great Customer Service & Accomadations ! " Read full review on TripAdvisor 4/29/2010 Vote

3. We have emailed and called over 30 times and still no response.

"Rip Off " Read full review on TripAdvisor 8/10/2008 Vote

4. Jacque the owner is very nice and e-mail response as well as phone response from her is quick.

"Stay at condo #1301 " Read full review on TripAdvisor 7/26/2007 Vote

5. In response to a reviewer from Milwaukee who said that he left his unit open while they were at the pool and everything was fine.

"Nice place. Great view and sunset. Unit also got burglarized. " Read full review on TripAdvisor 9/23/2005 Vote

6. We called three times with no response.

"Trouble with Knutson & Associates " Read full review on TripAdvisor 3/28/2005 Vote