2. my husband and i stayed for 3 nights with 6 other family members, our room 633 didn't have warm water the whole of the stay, engineer called to room but was unable to fix problem,this was a problem the hotel was aware of prior to us checking in, we had an evening meal at the hotel and starters were brought to our table the same time as the main course so by the time the starters were eaten the main course was cold and had to be microwaved, fresh frnch fries were brought to our table but by then the whole experience had put us off eating anything, a total waste of money.