Sheraton Boston, Boston, Staff

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Rank

23rd

Out of 197

Sheraton Boston	Average Price: $339 Check Rates

Hotel Class:

39 Dalton Street

Boston, 02199 View map

3-Star Hotel Rank: 4 of 37
Average review rating: 3.61

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (80) , MyTravelGuide (990) , Travelocity (36) , TripAdvisor (1113) , YahooTravel (23)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (61) bar (124) bath (24) bathroom (348) bed (254) bill (25) breakfast (211) charge (67) check in (177) check out (34) complimentary (35) concierge (93) cost (68) deal (70) decor (40) dinner (44) downtown (51) fee (38) fitness center (46) food (195) front desk (144) gym (60) hotel (2009) housekeeping (54) lobby (408) location (732) manager (25) money (46) parking (133) pillow (37) pool (231) price (155) rate (143) recommend (139) restaurant (339) room (1996) room service (72) service (280) shower (106) staff (456) street (181) suite (129) towel (57) tub (26) valet (28) valet parking (28) value (41) view (399) walk (290) wireless (106)

Staff

Appears in 456 comments.

91% wrote positive comments about staff

The following words were used in comments with Staff:
clean (39) concierge (21) desk (46) excellent (22) extremely (15) friendly (149) good (32) great (39) helpful (142) hotel (125) lobby (30) location (41) need (20) nice (51) pleasant (15) reception (18)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was very helpful.

"excellent location " Read full review on TripAdvisor 5/17/2012 Vote

2. The staff was outstanding in dealing with any requests and ensuring that I was enjoying my stay.

"Great location, some great rooms, fantastic staff " Read full review on TripAdvisor 5/13/2012 Vote

3. All the staff I encountered were friendly and efficient; Sheraton should be commended for finding good employees.

"Good location, excellent staff, a bit noisy and tiny bathrooms " Read full review on TripAdvisor 5/10/2012 Vote

4. That said, the location was great and the staff was friendly.

"Location-Perfect, Room-Pretty Good " Read full review on TripAdvisor 5/8/2012 Vote

5. Staff was courteous and pleasant.

"Excellent family friendly location " Read full review on TripAdvisor 5/6/2012 Vote

6. However, when I asked to move to a quieter room the reception staff were excellent and very apologetic - got a free breakfast to compensate and was moved easily and conveniently.

"Average hotel but good staff and close to shops " Read full review on TripAdvisor 5/5/2012 Vote

7. We enjoyed the complimentary breakfast each morning in the 29th floor Club lounge (friendly staff busily attending to the room).

"Great stay at the Sheraton " Read full review on TripAdvisor 5/5/2012 Vote

8. On balance, although the hotel is not so attractive, the staff are friendly and attentive.

"Average hotel but good staff and close to shops " Read full review on TripAdvisor 5/5/2012 Vote

9. We found the staff at the Sheraton friendly and helpful during our stay.

"Great stay at the Sheraton " Read full review on TripAdvisor 5/5/2012 Vote

10. Service was excellent and staff very friendly and helpful.

"Good location, decent rooms, friendly staff " Read full review on TripAdvisor 5/1/2012 Vote