Omni Charlotte, Charlotte, Staff

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Rank

4th

Out of 269

Omni Charlotte	Average Price: $185 Check Rates

Hotel Class:

132 East Trade Street

Charlotte, 28280 View map

4-Star Hotel Rank: 2 of 7
Average review rating: 3.83

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (38) , MyTravelGuide (684) , Travelocity (6) , TripAdvisor (242) , YahooTravel (57)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) bar (52) bathroom (51) bed (62) bill (7) breakfast (24) charge (15) check in (40) checkout (7) complimentary (14) concierge (8) cost (19) deal (10) decor (8) dinner (16) discount (9) downtown (66) food (33) front desk (72) gym (22) hotel (443) housekeeping (12) lobby (59) location (150) lunch (9) manager (17) money (10) parking (57) pillow (19) pool (37) price (34) rate (30) recommend (31) restaurant (86) room (455) room service (27) service (98) shower (22) staff (143) street (35) suite (29) to park (9) towel (19) tub (7) valet (22) value (9) view (39) walk (53) water pressure (10) wireless (19)

Staff Traveler Insight - Friendly Staff

Appears in 143 comments.

94% wrote positive comments about staff

The following words were used in comments with Staff:
clean (9) desk (17) efficient (5) friendly (40) good (5) great (22) guest (6) helpful (27) hotel (35) informative (6) location (9) need (7) nice (14) professional (9) welcoming (5) well (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff is very efficient and friendly.

"Great location, comfortable mattress, quiet room " Read full review on TripAdvisor 5/20/2012 Vote

2. The staff also provided free bottles of water and bagged snacks down in the lobby to accommodate their guests' inconvenience.

"choice location " Read full review on TripAdvisor 5/16/2012 Vote

3. The hotel staff is wonderful--most friendly and helpful.

"choice location " Read full review on TripAdvisor 5/16/2012 Vote

4. The staff was friendly.

"Great location but needs updating " Read full review on TripAdvisor 5/15/2012 Vote

5. The staff was great.

"I like this hotel. A lot. " Read full review on TripAdvisor 4/28/2012 Vote

6. The staff were really helpful and friendly would recommend this hotel.

"Good room " Read full review on TripAdvisor 4/25/2012 Vote

7. The hotel staff was likewise, professional and friendly and truly made me feel welcome and appreciative of my stay at the hotel.

"Great service, appearance needs updating, but would stay again. " Read full review on TripAdvisor 3/31/2012 Vote

8. The staff was friendly and provided good advice for dining when asked.

"Great location " Read full review on TripAdvisor 3/27/2012 Vote

9. The staff is cheerful, helpful and well trained, but at no time annoying with forced hospitality.

"Sometimes, a hotel just works " Read full review on TripAdvisor 3/21/2012 Vote

10. The staff was professional though not affable.

"Lacking for the Price " Read full review on TripAdvisor 3/15/2012 Vote