Casa Marina Resort Key West, Key West, Staff

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OpinionWell
Rank

8th

Out of 168

Casa Marina Resort Key West	Average Daily Rate: NA Check Rates

Hotel Class:

1500 Reynolds Street

Key West, 33040 View map

4-Star Hotel Rank: 3 of 16
Average review rating: 3.64

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (105) , MyTravelGuide (6) , TripAdvisor (498) , YahooTravel (57)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (21) balcony (58) bar (113) bathroom (69) beach (461) bed (66) bill (20) breakfast (123) charge (35) check in (71) check out (26) complimentary (21) concierge (18) cost (30) dinner (43) fee (56) food (161) front desk (99) hotel (662) housekeeping (23) lobby (75) location (81) lunch (33) manager (38) massage (24) money (34) ocean (149) parking (66) patio (23) pillow (13) pool (402) price (55) rate (31) recommend (71) restaurant (112) room (666) room service (26) service (181) shower (39) shuttle (18) spa (15) staff (352) street (112) suite (67) towel (100) valet (21) valet parking (13) view (146) walk (112) wireless (15)

Staff Traveler Insight - Staff Issues

Appears in 352 comments.

86% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (17) beach (52) beauty (19) chair (18) clean (25) desk (26) friendly (57) great (39) guest (22) helpful (54) hotel (70) liked (16) need (25) nice (26)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Our accomodations were great and the staff was both friendly and helpful directing us to attractions around the island.

"Summer’s End " Read full review on Expedia 9/21/2010 Vote

2. The resort staff was helpful in recommending places to visit and eat.

"Amazing- can’t wait to go back! " Read full review on Expedia 9/8/2010 Vote

3. Very friendly staff throughout.

"Great choice in Key West " Read full review on Expedia 9/8/2010 Vote

4. This monopoly is in my opinion what allows the staff to spoil with its disinterested and indifferent attitude a stay in an otherwise beautiful, stylish and elegant, yet relaxed setting.

"Great place, poor service " Read full review on Expedia 9/2/2010 Vote

5. Staff very helpful.

"Money well spent " Read full review on Expedia 8/26/2010 Vote

6. Beautiful hotel, beautiful view, great staff.

"Loved it " Read full review on Expedia 8/10/2010 Vote

7. The atmosphere is fantastic,the staff very friendly and helpful and the food is beyond compare.

"Best Place To Stay In Key West " Read full review on Expedia 8/4/2010 Vote

8. Relaxing,hammocks,chairs EXTREMELY accomodating staff (say hi to Chris for me, the hardest working guy there) servers that come around regularly to take your drink orders, just a fantastic experience all around.

"Best Place To Stay In Key West " Read full review on Expedia 8/4/2010 Vote

9. The staff was great.

"Key West is Paradise - Casa was great - maybe the best " Read full review on Expedia 7/20/2010 Vote

10. The hotel was beautiful and the outside staff was more than helpful.

"Nice but......... " Read full review on Expedia 7/13/2010 Vote