Embassy Suites Cleveland, Cleveland, Towel

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OpinionWell
Rank

4th

Out of 115

Embassy Suites Cleveland	Average Price: $158 Check Rates

Hotel Class:

1701 East 12th Street

Cleveland, 44114 View map

3-Star Hotel Rank: 4 of 22
Average review rating: 3.53

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , MyTravelGuide (660) , Travelocity (8) , TripAdvisor (266) , YahooTravel (21)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (13) balcony (10) bar (45) bathroom (56) bed (58) breakfast (223) charge (17) check in (74) check out (10) complimentary (19) cost (16) deal (14) deck (19) dinner (25) downtown (86) food (44) front desk (60) gym (9) hot tub (16) hotel (505) housekeeping (38) lake (26) lobby (33) location (98) manager (57) money (23) parking (92) pillow (32) pool (100) price (27) rate (27) recommend (33) restaurant (48) room (553) room service (14) service (131) sheets (9) shower (22) shuttle (132) staff (171) street (36) suite (223) to park (16) towel (34) tub (10) valet (53) valet parking (28) value (22) view (20) walk (49)

Towel

Appears in 34 comments.

50% wrote positive comments about towel

The following words were used in comments with Towel:
big (2) chair (2) clean (8) comfortable (3) extra (6) families (3) hotel (5) housekeeping (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Our rooms we not ready when we checked in, when they finally were ready they were not very clean and they forgot to leave towels.

"Nightmare! " Read full review on TripAdvisor 1/4/2012 Vote

2. - No clean towels for the pool.

"Not a good experience " Read full review on TripAdvisor 7/6/2011 Vote

3. The hotel is a little worn, but comfortable and great towels.

"Hotel staff is the best " Read full review on TripAdvisor 3/19/2010 Vote

4. The woman took our dirty towels, made the bed and left (No clean towels left).

"Nice Hotel, but POOR Housekeeping " Read full review on TripAdvisor 7/30/2007 Vote

5. Each of the weekend cleanings of our room missed refilling items, skimped on towels, and were at best once-overs.

"Great Staff But Issues When Full " Read full review on TripAdvisor 2/22/2012 Vote

6. But when the hotel is full, as it was during three days of our stay from Feb 18-22, there are issues:* There were no extra blankets to be had in the entire hotel, and it took hours and multiple calls to get a couple extra towels.

"Great Staff But Issues When Full " Read full review on TripAdvisor 2/22/2012 Vote

7. We had a few requests - more shampoo/towels/sheets.

"Our expectations were more than met... " Read full review on TripAdvisor 8/9/2011 Vote

8. The hotel was good for what we were charged, but could use some tweaking: no towel racks or fan in bathroom; air conditioner not working well; bedroom not well lit.

"Good Location, GREAT Staff! " Read full review on TripAdvisor 7/27/2011 Vote

9. Pool also had a minimal amount of towels, and only once of the 3 times I took my family to the pool was there an attendant to request a towel from.

"Good location, Good Food, terrible service " Read full review on TripAdvisor 7/11/2011 Vote

10. We again ran out of towels.

"Good location, Good Food, terrible service " Read full review on TripAdvisor 7/11/2011 Vote