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OpinionWell
Rank
26th
Out of 274

Marriott Indianapolis

Average Price: $178  
 
Hotel Class:
3645 River Crossing ParkWay
Indianapolis, 46240 View map  
3-Star Hotel Rank: 17 of 71
Average review rating: 4.47
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (15) , MyTravelGuide (3) , Travelocity (2) , TripAdvisor (72) , YahooTravel (8)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 13 comments. 
100% wrote positive comments about front desk
The following words were used in comments with Front desk:
attentive (2)   desk (14)   good (2)   great (4)   helpful (3)   hotel (4)   improve (2)   problem (2)    
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1. The hotel service is what it should be: very welcoming, from the front desk to the room service.
"I felt pampered! " Read full review on TripAdvisor   2/21/2012 Vote      
2. I have stay here a number of times and can share these good points and areas to improve:- Really helpful great service from the front desk to housekeeping, always a pleasure- Great location with a small lake in front with walking path and walking distance to a mall- Big open room, decent internet, good TV, desk, accessoriesTo improve- Only seem to have soft pillows - got a couple firm ones but not perfect - why are so many hotels shifting this way?- The gym is a too small and crowded- The toilet flushes like a rocket launchingOverall it's a great hotel and I would stay again.
"Great Service & Good stay " Read full review on TripAdvisor   11/28/2011 Vote      
3. The front desk team was excellent and attentive.
"Decent Hotel Despite a Bit of Dust " Read full review on TripAdvisor   9/1/2011 Vote      
4. When I first turned the TV on it had sound but no picture, but the front desk helped with a simple fix and everything was fine.
"Great facility. Great staff. Great location. " Read full review on TripAdvisor   11/21/2008 Vote      
5. Bridgette at the front desk was very personable, and was quick to help out when the business center printers malfunctioned.
"Nice hotel, great staff " Read full review on TripAdvisor   1/15/2012 Vote      
6. In all fairness to the Marriott, I brought this to the attention of the front desk upon check-out and they 'made it right' for me, which I greatly appreciated.
"Decent Hotel Despite a Bit of Dust " Read full review on TripAdvisor   9/1/2011 Vote      
7. I will begin by saying that the front desk, and lobby staff are exceptionally friendly.
"Average Marriott-Not too bad, not great " Read full review on TripAdvisor   7/13/2011 Vote      
8. My issues about this hotel are that they do not honor the platinum guarantee, front desk employees will lie, and they don't seem to think there is a problem having other people check into your room (even though it was not true in this case)!\If you are a preferred member with Marriott do not stay here.
"Does not honor platinum guarantee " Read full review on TripAdvisor   12/7/2010 Vote      
9. The general managed informed me that he had talked to the front desk and they stated that someone else had checked in for me and that is why they did not have to honor the guarantee.
"Does not honor platinum guarantee " Read full review on TripAdvisor   12/7/2010 Vote      
10. At check in, I notified the front desk that I was a platinum member.
"Does not honor platinum guarantee " Read full review on TripAdvisor   12/7/2010 Vote      
   
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