Drury Indianapolis, Indianapolis, Service

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Rank

60th

Out of 274

Drury Indianapolis	Average Price: $94 Check Rates

Hotel Class:

9320 North Michigan Road

Indianapolis, 46268 View map

3-Star Hotel Rank: 34 of 71
Average review rating: 4.23

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (13) , MyTravelGuide (1) , Travelocity (1) , TripAdvisor (50) , YahooTravel (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (1) acceptable (2) accommodate (1) adequate (1) adult (1) affordable (1) amenity (2) bar (1) bathroom (5) bed (11) breakfast (39) cable (1) charge (1) check in (5) check out (2) check-out (1) complimentary (2) dinner (5) discount (2) downtown (5) exercise room (1) fee (1) food (10) freeway (3) front desk (3) highway (3) hotel (55) housekeeping (1) interstate (1) lobby (9) location (11) manager (1) money (1) neighborhood (1) parking (1) pillow (1) pool (7) price (3) rate (2) recommend (4) restaurant (9) room (50) service (12) shower (4) staff (29) suite (2) tub (2) value (7) view (1) workout room (1)

Service

Appears in 12 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
clean (4) customer (4) excellent (2) free (2) good (4) great (3) hotel (2) nice (2) priority (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Customer service is very good and clearly a high priority.

"A bit below average " Read full review on TripAdvisor 11/19/2011 Vote

2. The hotel is comfortable -- good beds, nice service.

"Good hotel, good food " Read full review on TripAdvisor 11/1/2011 Vote

3. Went over the top to provide excellent customer service.

"Excellent stay and helpful staff. " Read full review on TripAdvisor 10/31/2011 Vote

4. Very clean, customer service is obviously a priority and the free evening snacks/drinks and free hot breakfast were so convenient.

"Very nice hotel near St Vincent Hospital! " Read full review on TripAdvisor 10/14/2011 Vote

5. It was very clean, nicely decorated, and the service was very good.

"Clean, comfortable and reasonably priced " Read full review on TripAdvisor 8/27/2010 Vote

6. The rooms are super clean,the service is fast & excellent,the breakfast is great @ no extra charge,the pool is clean,everything is wonderful.

"#1 Choice for State Fair every year !!! " Read full review on TripAdvisor 3/1/2010 Vote

7. Service and rooms were very good indeed.

"Very satisfied and looking forward to my next stay. " Read full review on Expedia 1/28/2010 Vote

8. the service was great.

"i would stay here again " Read full review on YahooTravel 4/6/2009 Vote

9. Staff was cordial and interested in service.

"Short Stay in Indy " Read full review on TripAdvisor 4/22/2012 Vote

10. It is an older Drury Inn, but still has the same quality and services that you expect.

"Short Stay in Indy " Read full review on TripAdvisor 4/22/2012 Vote