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OpinionWell
Rank
71st
Out of 274

Clarion Indianapolis

Average Price: $121  
 
Hotel Class:
7001 Corporate Drive
Indianapolis, 46278-1938 View map  
3-Star Hotel Rank: 37 of 71
Average review rating: 4.28
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (10) , MyTravelGuide (68) , Travelocity (13) , TripAdvisor (18) , YahooTravel (9)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 17 comments. 
25% wrote positive comments about front desk
The following words were used in comments with Front desk:
clean (2)   complain (3)   desk (17)    
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1. The front desk person was very nice and upgraded us to the whirlpool suite right away.
"Great customer service " Read full review on TripAdvisor   3/8/2012 Vote      
2. All-in-all it was a pretty good experience with the chief complaint being the front desk.
"Stayed for a night " Read full review on Travelocity   6/1/2008 Vote      
3. The front desk person came up and reset the unit, which worked for 5 minutes but then proceeded to stop again after the 5 minutes.
"Not a great hotel!!!! " Read full review on TripAdvisor   5/21/2012 Vote      
4. There was not enough staff on site, when you called the front desk or went down to it no one was ever around and you had to wait for someone to come back.
"Not a great hotel!!!! " Read full review on TripAdvisor   5/21/2012 Vote      
5. Front desk staff laying out bagels was seen scratching his head and continuing to place bagels out on plate.
"GO SOME WHERE ELSE " Read full review on TripAdvisor   5/8/2012 Vote      
6. Picking nose at front deskBeing put on hold and forgotten about while phoning front desk.
"GO SOME WHERE ELSE " Read full review on TripAdvisor   5/8/2012 Vote      
7. NOT ONCE WERE THEY SEEN WASHING THEIR HANDS (DID NOT EAT THERE ANYMORE)No gloves while handling foodNO TOWELS, HAD TO WAIT 1 FULL DAY FOR THEM TO BE WASHEDConference being held on Saturday, NO PARKING and LITTLE BREAKFAST FOR PAYING CUSTOMERSSTAFF:Unprofessional appearance (clothes unbuttoned, unzipped and wrinkled, hair messy and greasy looking)Unable to speak in full sentencesCould not speak proper EnglishStood at front desk for 8 minutes while staff was on phone, not once acknowledged people standing, waiting.
"GO SOME WHERE ELSE " Read full review on TripAdvisor   5/8/2012 Vote      
8. The young man at the front desk was super.
"would stay again " Read full review on Travelocity   8/1/2009 Vote      
9. The first thing that struck me upon entering the hotel was the receptionist at the front desk.
"Stayed for a night " Read full review on Travelocity   6/1/2008 Vote      
10. The jacuzzi was wam enough but they didn't have any towels so we had to get them from the front desk who definitely needed hospitality training.
"Stayed for a night " Read full review on Travelocity   6/1/2008 Vote      
   
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