Sheraton Indianapolis, Indianapolis, Service

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Rank

4th

Out of 274

Sheraton Indianapolis	Average Price: $166 Check Rates

Hotel Class:

8787 Keystone Crossing

Indianapolis, 46240 View map

3-Star Hotel Rank: 1 of 71
Average review rating: 2.64

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (9) , MyTravelGuide (164) , Travelocity (3) , TripAdvisor (182) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (5) bar (21) bath (5) bathroom (34) bed (51) breakfast (33) charge (17) check in (25) closet (6) concierge (5) cost (8) deal (12) deck (4) dinner (14) downtown (12) fee (5) fitness center (8) food (29) front desk (51) gym (4) hot tub (17) hotel (305) housekeeping (12) lake (5) lobby (53) location (56) lunch (6) manager (16) money (11) parking (57) pillow (5) pool (39) price (16) rate (15) recommend (19) restaurant (50) room (333) room service (14) service (48) shower (27) staff (80) suite (41) to park (5) towel (12) tub (7) valet (9) value (7) view (13) walk (22) wireless (15)

Service

Appears in 48 comments.

77% wrote positive comments about service

The following words were used in comments with Service:
excellent (7) friendly (3) good (4) great (6) helpful (3) hotel (15) internet (5) outstanding (3) park (2) slow (3) staff (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. All other individuals working at the hotel were very polite and professional in their services.

"Sheraton Indy May 2012 " Read full review on TripAdvisor 5/11/2012 Vote

2. Excellent service especially 'Kiana'.

"Sheraton Indy May 2012 " Read full review on TripAdvisor 5/11/2012 Vote

3. Her outstanding customer service provided us a smooth check in.

"Thank you for a super fantastic stay from CALI " Read full review on TripAdvisor 5/9/2012 Vote

4. Tiara and Angela provided us with excellent service during the hospitality hours in the Clubroom with great drinks and appetizers.

"Incredible Customer Service " Read full review on TripAdvisor 5/9/2012 Vote

5. From the doorman to the front desk to Kiana who took care of us at breakfast, the service was outstanding.

"Very friendly! " Read full review on TripAdvisor 5/1/2012 Vote

6. The lobby and bar/restaurant area is quite well done, and the front service staff are helpful, warm and friendly.

"Disappointing " Read full review on TripAdvisor 4/16/2012 Vote

7. It was always clean, excellent service, and a great location.

"Second home " Read full review on TripAdvisor 1/18/2012 Vote

8. It was like my second home and I received excellent service each and every time.

"AWESOME EXPERIENCE " Read full review on TripAdvisor 1/14/2012 Vote

9. I love the comfort of the rooms and the service I receive from the staff.

"Great for business travel " Read full review on TripAdvisor 11/16/2011 Vote

10. This hotel consistently provides great service and I want to recognize a desk employee - Paulette who always is very helpful.

"Great Service and Convenient Location " Read full review on TripAdvisor 11/10/2011 Vote