Hilton Atlanta, Atlanta, Service

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Rank

15th

Out of 426

Hilton Atlanta	Average Price: $207 Check Rates

Hotel Class:

255 COURTLAND Street NorthEast

Atlanta, 30303 View map

3-Star Hotel Rank: 4 of 93
Average review rating: 3.85

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (20) , MyTravelGuide (1546) , Travelocity (9) , TripAdvisor (354) , YahooTravel (27)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (27) bar (57) bath (12) bathroom (79) bed (64) breakfast (102) charge (35) check in (68) check out (11) complimentary (11) concierge (34) cost (31) deal (25) decor (16) dinner (21) downtown (150) fee (22) fitness center (16) food (113) front desk (74) gym (18) hotel (728) housekeeping (17) lobby (84) location (146) manager (22) money (18) parking (113) pillow (19) pool (62) price (68) rate (46) recommend (39) restaurant (152) room (564) room service (27) service (162) shower (47) staff (219) street (45) suite (19) to park (20) towel (22) tub (10) valet (54) valet parking (15) value (14) view (67) walk (85) wireless (22)

Service

Appears in 162 comments.

81% wrote positive comments about service

The following words were used in comments with Service:
excellent (14) food (19) friendly (12) good (19) great (24) helpful (6) hotel (46) nice (13) night (7) poor (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was nice and all the staff were always friendly and helpful.

"Average Hilton " Read full review on TripAdvisor 4/28/2012 Vote

2. I would say that the hotel handled the crowd quite nicely and provided adequate service while we were there.

"Average Hilton " Read full review on TripAdvisor 4/28/2012 Vote

3. The valet service was ontime and very good to work with.

"A nice stay downtown. " Read full review on TripAdvisor 4/21/2012 Vote

4. Service was friendly and helpful.

"No surprises " Read full review on TripAdvisor 4/16/2012 Vote

5. We ate dinner in the hotel and the food was delicious and the service top notch even though it was nearing closing time.

"Beatiful Room, Welcoming Staff, Great location. " Read full review on TripAdvisor 4/10/2012 Vote

6. An amazing variety, great tastes, good service.

"Excellent breakfast! " Read full review on TripAdvisor 3/31/2012 Vote

7. Overall the hotel is not the best I have ever stayed but had great service (concierge) and a nice room so I am considering to return.

"Executive Floor " Read full review on TripAdvisor 3/27/2012 Vote

8. He saved us money by ensuring we took the correct taxi service to and from Phillips Arena, as we were ripped off excessively on our first trip.

"A Grand Experience - Wonderful Stay " Read full review on TripAdvisor 3/20/2012 Vote

9. The rooms are large, the service great and the executive lounge is the best place to unwind every evening with a cash bar and free appetizers that are different every night (the coconut shrimp was wonderful) with a great view of the city.

"Go Executive if possible " Read full review on TripAdvisor 3/12/2012 Vote

10. We only stayed a night but the service was impeccable.

"Great Service " Read full review on TripAdvisor 3/8/2012 Vote