Aston Waikiki Sunset formerly ResortQuest, Honolulu, Front Desk

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Rank

83rd

Out of 165

Aston Waikiki Sunset formerly ResortQuest	Average Daily Rate: NA Check Rates

Hotel Class:

229 PAOAKALANI Avenue

Honolulu, 96815 View map

2-Star Hotel Rank: 37 of 51
Average review rating: 3.57

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (59) , MyTravelGuide (4) , Travelocity (21) , YahooTravel (29)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (2) balcony (2) bar (1) bargain (1) bath (3) bathroom (11) bathtub (2) beach (33) bed (13) breakfast (4) cable (1) charge (3) check out (2) closet (3) complimentary (1) concierge (2) deal (2) fee (2) food (6) front desk (5) hotel (71) housekeeping (2) laundry (2) lobby (7) location (26) lunch (2) maid (3) maid service (2) manager (3) money (5) ocean (5) parking (11) pool (16) price (14) recommend (9) restaurant (8) room (97) sauna (2) service (6) sheets (4) shower (1) spa (1) staff (26) suite (7) towel (8) tub (3) value (4) view (27) walk (15) whirlpool (1)

Front desk

Appears in 5 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
helpful (2) staff (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk was helpful in upgrading us to a better room, which was great.

"We had to upgrade " Read full review on Expedia 6/2/2009 Vote

2. The front desk staff was very friendly and helpful with any questions.

"Waikiki Sunset Vacation " Read full review on Expedia 3/18/2009 Vote

3. Also I find it interesting that neither the 2 concierges nor any of the front desk staff knew anything about the beach closures due to sewage overflow when we ask them for a status several times; this was on the news day and night - it's something I expect people in the hospitality business should know.

"Dangerous Bug Infestation " Read full review on YahooTravel 12/13/2008 Vote

4. The people in housekeeping and at the front desk were also above average.

"Let the Bed Bugs Bite " Read full review on YahooTravel 5/2/2008 Vote

5. I like the staff at the front desk and the housekeping staff.

"we'll see you next year " Read full review on YahooTravel 12/26/2007 Vote