Aston at the Waikiki Banyan, Honolulu, Front Desk

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Rank

82nd

Out of 165

Aston at the Waikiki Banyan	Average Daily Rate: NA Check Rates

Hotel Class:

201 OHUA Avenue

Honolulu, 96815 View map

2-Star Hotel Rank: 36 of 51
Average review rating: 3.95

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (67) , MyTravelGuide (1) , Travelocity (11) , TripAdvisor (7) , YahooTravel (25)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 12 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (2) desk (13) friendly (4) great (2) helpful (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff are really nice, helpful and friendly as well as the housekeepers.

"Extremely Satisfied " Read full review on Expedia 9/20/2009 Vote

2. The whole Aston Hotel was great, the maid service was terrific, she did a great job( I wish I knew her name so I could give her the credit she deserves, the front desk people were very friendly and helpful, and the place was very clean.

"room shades " Read full review on Expedia 6/14/2009 Vote

3. The front desk was very helpfull and friendly and the lobby is cute too.

"First timers " Read full review on Travelocity 9/1/2008 Vote

4. The front desk personnel and cleaning staff was helpful and friendly.

"Great Hotel... " Read full review on Travelocity 7/1/2008 Vote

5. Service: each time I called or approached the front desk for directions or questions, they called for the person who would answer my question best and answered all my questions.

"If you're on Hawaii to stay at the hotel all day, you might want to look elsewhere. " Read full review on YahooTravel 5/17/2007 Vote

6. Several calls to the front desk got no results.

"WAY TO HOT! " Read full review on Expedia 7/15/2009 Vote

7. We were not satisfied with the initial room we got but a quick call to the front desk and we got a new room.

"Hawaii Vacation " Read full review on Expedia 6/3/2009 Vote

8. And thanks to Expedia employees who were @ the front desk.

"Hawaii Vacation " Read full review on Expedia 6/3/2009 Vote

9. The front desk was cordial but only gave info if we asked for it.

"Good for the price " Read full review on Expedia 12/10/2008 Vote

10. When we called the front desk, they were aware of it and said they had someone working on it.

"Employees were great but not impressed with hotel " Read full review on Expedia 12/8/2008 Vote