Doubletree Hotel Alana Waikiki, Honolulu, Concierge

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Rank

53rd

Out of 165

Doubletree Hotel Alana Waikiki	Average Price: $142 Check Rates

Hotel Class:

1956 ALA MOANA Boulevard

Honolulu, 96815 View map

3-Star Hotel Rank: 11 of 20
Average review rating: 3.45

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (40) , MyTravelGuide (170) , Travelocity (6) , TripAdvisor (187) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Concierge

Appears in 6 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (2) good (2) helpful (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. They also were helpful to organize a tour to Pearl Harbor in a concierge manner.

"Waikiki's best kept secret " Read full review on TripAdvisor 9/6/2011 Vote

2. The staff was not overly friendly and they did not have a separate concierge service to help with scheduling of outings etc. But they did do a good job with checking in and making sure we liked our room.

"Great for the price " Read full review on Expedia 1/13/2010 Vote

3. Staff are friendly, but hotel probably lacks a good concierge.

"Great location, not too busy " Read full review on TripAdvisor 1/18/2012 Vote

4. We were going to make a reservation for dinner and called concierge at 5:00pm, however she was already gone for the day.

"Terrible hotel, do not go there " Read full review on TripAdvisor 8/15/2007 Vote

5. I will say the concierge and the server we had at the restaurant, Tina, were some of the nicest people I met on O'ahu.

"Not a good experience...would never stay there again " Read full review on TripAdvisor 7/9/2007 Vote

6. The concierge wasn't very helpful, we asked about tours and what we should go & eat while we were in town, and he handed us a book of all of the islands, that's all.

"A little better than an average hotel- very nice staff. " Read full review on TripAdvisor 9/21/2008 Vote