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OpinionWell
Rank
53rd
Out of 165

Doubletree Hotel Alana Waikiki

Average Price: $142  
 
Hotel Class:
1956 ALA MOANA Boulevard
Honolulu, 96815 View map  
3-Star Hotel Rank: 11 of 20
Average review rating: 3.45
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (40) , MyTravelGuide (170) , Travelocity (6) , TripAdvisor (187) , YahooTravel (21)
SAFE TO BOOK ? (1/5 issues found)
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Concierge
Appears in 6 comments. 
100% wrote positive comments about concierge
The following words were used in comments with Concierge:
friendly (2)   good (2)   helpful (3)    
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1. They also were helpful to organize a tour to Pearl Harbor in a concierge manner.
"Waikiki's best kept secret " Read full review on TripAdvisor   9/6/2011 Vote      
2. The staff was not overly friendly and they did not have a separate concierge service to help with scheduling of outings etc. But they did do a good job with checking in and making sure we liked our room.
"Great for the price " Read full review on Expedia   1/13/2010 Vote      
3. Staff are friendly, but hotel probably lacks a good concierge.
"Great location, not too busy " Read full review on TripAdvisor   1/18/2012 Vote      
4. We were going to make a reservation for dinner and called concierge at 5:00pm, however she was already gone for the day.
"Terrible hotel, do not go there " Read full review on TripAdvisor   8/15/2007 Vote      
5. I will say the concierge and the server we had at the restaurant, Tina, were some of the nicest people I met on O'ahu.
"Not a good experience...would never stay there again " Read full review on TripAdvisor   7/9/2007 Vote      
6. The concierge wasn't very helpful, we asked about tours and what we should go & eat while we were in town, and he handed us a book of all of the islands, that's all.
"A little better than an average hotel- very nice staff. " Read full review on TripAdvisor   9/21/2008 Vote      
   
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