Castle Hokele Suites Waikiki, Honolulu, Service

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Rank

77th

Out of 165

Castle Hokele Suites Waikiki	Average Price: $177 Check Rates

Hotel Class:

412 LEWERS Street

Honolulu, 96815 View map

2-Star Hotel Rank: 33 of 51
Average review rating: 2.61

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (10) , Travelocity (8) , TripAdvisor (106) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (5) balcony (8) bath (2) bathroom (35) beach (38) bed (18) bill (2) breakfast (36) cable (2) charge (5) check in (3) check out (5) closet (3) complimentary (3) cost (19) deal (3) fee (6) food (12) front desk (39) hotel (178) housekeeping (8) lobby (3) location (37) lunch (3) maid (3) manager (6) massage (2) money (14) ocean (5) parking (49) pillow (3) pool (33) price (26) rate (10) recommend (8) restaurant (29) room (173) service (15) sheets (13) shower (27) shuttle (3) staff (51) street (23) suite (49) to park (4) towel (11) value (6) view (11) walk (21) wireless (6)

Service

Appears in 15 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
good (4) great (2) hotel (3) housekeeping (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Daily servicing was random but no big deal.

"Five Girls in Hawaii " Read full review on TripAdvisor 5/2/2012 Vote

2. The tiles in the bathroom were all cracked, the shower was reminiscent of a dorm room head, the service was not just unfriendly, but downright rude.

"The worst hotel I've ever been to. " Read full review on TripAdvisor 3/19/2012 Vote

3. The rooms were very clean and the beds and serviced every day if you needed it.

"Perfect for the price. " Read full review on TripAdvisor 11/30/2011 Vote

4. The service was amazing and 'David' at the front desk went out of his way to assist us in enjoying our vacation to its maximum potential.

"A Gem centrally located with great service and excellent value " Read full review on TripAdvisor 7/13/2011 Vote

5. And Robert's bus service was absolutely reliable and on time and reasonable priced to and from the airport ( $15 round trip) and for tours.

"Thank you Hokele! Your rates made our dream trip possible! " Read full review on TripAdvisor 3/30/2011 Vote

6. Food was good, fair service, no ambiance.

"Inexpensive room " Read full review on Expedia 1/13/2010 Vote

7. The service was great and the employees were phenomenal.

"Don't expect the Ritz if you are not willing to pay for it " Read full review on TripAdvisor 12/6/2008 Vote

8. Pretty good service in my eyes.

"OK transit stopover with kitchenette " Read full review on TripAdvisor 10/3/2008 Vote

9. Nice hotel, friendly service, great Aloha spirit.

"A pleasant surprise " Read full review on TripAdvisor 9/15/2007 Vote

10. The front desk staff were clearly not intersted in being there and there was no service.

"Five Girls in Hawaii " Read full review on TripAdvisor 5/2/2012 Vote