Hotel Indigo West End, Nashville, Front Desk

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Rank

96th

Out of 296

Hotel Indigo West End	Average Daily Rate: NA Check Rates

Hotel Class:

1719 West End Avenue

Nashville, 37203 View map

4-Star Hotel Rank: 9 of 9
Average review rating: 3.61

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (12) , MyTravelGuide (32) , Travelocity (3) , TripAdvisor (21) , YahooTravel (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 11 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:

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1. Great Location for Downtown (ask front desk for cab, they know the best one).

"Good Hotel for the price / front desk very helpful / valet worth the extra bucks " Read full review on Expedia 8/5/2009 Vote

2. However, the front desk person was very pleasant and our room was exactly like the pictures.

"Great room " Read full review on Travelocity 3/1/2009 Vote

3. Thankfully, we talked the front desk into a free card, but there is no excuse for this nickel-and-diming.

"Bizarre location and below-average hotel " Read full review on TripAdvisor 9/2/2008 Vote

4. The amenties said that if you forget something you could get it at the front desk.

"Beautiful rooms but terrible service, we won't be going back. " Read full review on TripAdvisor 2/4/2009 Vote

5. The valet was no help at $22/day, plus there was just no valet at all after a certain hour- we came back at midnight and there was only one person- the front desk person.

"Bizarre location and below-average hotel " Read full review on TripAdvisor 9/2/2008 Vote

6. When we called the front desk, our calls went to voicemail, every time.

"Indigo needs new or more experienced management " Read full review on TripAdvisor 8/26/2008 Vote

7. When he shows up at the front desk, the front desk associate points us out to him (all of 10 feet away), he makes eye contact with me & then disappears.

"Ruined my wedding for me & my guests.... " Read full review on YahooTravel 7/21/2008 Vote

8. Thirty minutes later, we requested the front desk send someone to look for him.

"Ruined my wedding for me & my guests.... " Read full review on YahooTravel 7/21/2008 Vote

9. Finally, the front desk told us she was no longer with the company when we demanded to see her in person immediately.

"Ruined my wedding for me & my guests.... " Read full review on YahooTravel 7/21/2008 Vote

10. Finally, we had the front desk let him know that we were waiting for him in the lobby.

"Ruined my wedding for me & my guests.... " Read full review on YahooTravel 7/21/2008 Vote