Crowne Plaza San Francisco International Airport, Burlingame, Front Desk

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OpinionWell
Rank

4th

Out of 12

Crowne Plaza San Francisco International Airport	Average Daily Rate: NA Check Rates

Hotel Class:

1177 Airport Boulevard

Burlingame, 94010 View map

4-Star Hotel Rank: 2 of 4
Average review rating: 3.6

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (45) , MyTravelGuide (161) , Travelocity (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 10 comments.

50% wrote positive comments about front desk

The following words were used in comments with Front desk:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk agent was very helpful and courteous to get us a quieter room on a high floor.

"Layover in SFO " Read full review on Travelocity 11/1/2009 Vote

2. This hotel apparently likes to employ cranky old men as front desk staff.

"Beware of Cranky Staff!! " Read full review on Expedia 1/26/2010 Vote

3. One hour twenty minutes later I again called the front desk.

"Stay elsewhere " Read full review on Travelocity 8/1/2009 Vote

4. An hour and ten minutes later I telephoned the front desk and inquired about our bags.

"Stay elsewhere " Read full review on Travelocity 8/1/2009 Vote

5. We returned to the front desk for not merely using the house phone to seek assistance.

"Stay elsewhere " Read full review on Travelocity 8/1/2009 Vote

6. On review I feel that the dissatisfaction we experienced was due to the slowness of the cleaning staff, and the ineptness of the front desk.

"Not Impressed " Read full review on Expedia 12/24/2008 Vote

7. I called the front desk and was put through to reservations who transferred me back to the front desk and told me to tell them that they have to handle this.

"Not Impressed " Read full review on Expedia 12/24/2008 Vote

8. On the way out I mentioned to the Front Desk that the bellman never came, they seem very bewildered.

"Unpleasant stay at Crowne Plaza " Read full review on Expedia 12/7/2008 Vote

9. I had to go to the front desk to find a pen to sign the meal check after a 15 minute wait for the server's return.

"A noisy hotel that a CD can't cover up... " Read full review on Expedia 8/12/2008 Vote

10. The front desk was easily overwhelmed by problems, such as when the key card system broke down and the bellman had to open room doors for guests.

"Crowne Plaza San Francisco Airport " Read full review on Expedia 8/5/2009 Vote