San Mateo Marriott San Francisco Airport, San Mateo, Front Desk

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OpinionWell
Rank

2nd

Out of 16

San Mateo Marriott San Francisco Airport	Average Daily Rate: NA Check Rates

Hotel Class:

1770 South Amphlett Boulevard

San Mateo, 94402 View map

4-Star Hotel Rank: 1 of 1
Average review rating: 3.89

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (35) , Travelocity (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (1) airport (5) amazing (1) amenity (2) area (4) attraction (2) bad (2) bar (2) bartender (3) bath (2) bathroom (1) beautiful (1) bed (8) beds (1) bill (2) breakfast (8) charge (4) check in (2) check out (1) checkout (1) cost (2) dinner (1) fee (2) fitness center (1) fitness facility (1) fitness room (1) food (2) freeway (1) front desk (5) hotel (31) housekeeping (1) lobby (4) location (6) manager (1) parking (16) price (5) recommend (1) restaurant (4) room (31) room service (3) service (4) shuttle (1) staff (14) street (2) suite (7) to park (1) towel (3) tub (1) valet parking (1) walk (3)

Front desk

Appears in 5 comments.

The following words were used in comments with Front desk:
friendly (2) helpful (2) responsive (2) rude (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was very helpful and friendly.

"Excellent Service " Read full review on Expedia 3/17/2009 Vote

2. Very helpful front desk staff.

"Close to SFO, great price " Read full review on Expedia 5/6/2008 Vote

3. The front desk reps were friendly and responsive, but that responsiveness did not translate downstream to the people actually fulfilling the request.

"Great for what we needed, except for one detail " Read full review on Expedia 4/2/2008 Vote

4. Front desk rude.

"Good Hotel...Bad Staff... " Read full review on Expedia 8/19/2009 Vote

5. Two of the front desk staff were rude and unhelpful.

"Very poor experience " Read full review on Expedia 4/2/2008 Vote