L'Enfant Plaza Hotel, Washington DC, Service

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Rank

69th

Out of 279

L'Enfant Plaza Hotel	Average Price: $319 Check Rates

Hotel Class:

480 L'Enfant Plaza SouthWest

Washington DC, 20024 View map

4-Star Hotel Rank: 18 of 30
Average review rating: 4.01

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (66) , TripAdvisor (362)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (13) balcony (34) bar (57) bathroom (82) bed (83) bill (23) breakfast (143) charge (32) check in (47) check out (11) concierge (13) cost (30) deal (31) decor (23) dinner (59) downtown (17) fee (12) fitness center (8) food (153) front desk (75) hotel (1056) housekeeping (10) lobby (98) location (329) lunch (14) manager (26) money (29) parking (70) pillow (15) pool (102) price (94) rate (36) recommend (64) restaurant (207) room (712) room service (35) service (122) sheets (9) shower (24) staff (213) street (45) suite (21) to park (9) towel (18) valet (18) valet parking (18) value (22) view (100) walk (142) wireless (37)

Service

Appears in 122 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
clean (13) customer (14) excellent (5) food (16) free (7) friendly (5) good (21) great (13) hotel (31) location (5) need (7) nice (6) park (8) poor (5)

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1. (and get the free DC wifi) Our room wasnt ready as we arrived in the morning so the guy at the reception (Andre Hooker - he is sooooo nice) send us an short and nice email as it were ready - nice service.

"Good Location for the money " Read full review on TripAdvisor 5/18/2012 Vote

2. Rooms are clean, well serviced, and the staff is friendly and helpful.

"Upscale Hotel, Excellent Location " Read full review on TripAdvisor 5/17/2012 Vote

3. A hotel that charges $11 a day, or $39 for a week of internet should provide better than 256kbps service.

"Craptastic internet - old rooms - but close to museums " Read full review on TripAdvisor 4/28/2012 Vote

4. The hotel was clean and service was friendly.

"Visiting for long weekend " Read full review on TripAdvisor 4/19/2012 Vote

5. Yes the rooms are outdated but they were clean, large and the housekeeping service was very good.

"Location,location,location " Read full review on TripAdvisor 4/9/2012 Vote

6. Service was decent, I had all my questions answered but no one went above and beyond.

"Nice, but probably will choose another hotel next time " Read full review on TripAdvisor 4/2/2012 Vote

7. Laytoya needs to find a new means of income and stay out of customer service.

"We come to Washington often, but won't stay here again " Read full review on TripAdvisor 4/1/2012 Vote

8. The restaurant was fine and the service was good .

"Very outdated " Read full review on TripAdvisor 3/29/2012 Vote

9. The bar and restaurant are good and the service was prompt.

"Stay here " Read full review on TripAdvisor 3/22/2012 Vote

10. Don't eat at the American Grill in the hotel for breakfast unless you just like bad food with freindly service not even if they offer it for free.

"Not My Choice " Read full review on TripAdvisor 2/24/2012 Vote