Wyndham Garden Hotel Manhattan, Chelsea West, New York City, Service

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Rank

163rd

Out of 676

Wyndham Garden Hotel Manhattan, Chelsea West	Average Price: $282 Check Rates

Hotel Class:

37 WEST 24TH STREET NEW YORK

New York City, View map

0-Star Hotel Rank: 21 of 249
Average review rating: 3.83

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (29) , MyTravelGuide (20) , Travelocity (4) , TripAdvisor (251) , YahooTravel (10)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (17) balcony (8) bar (20) bath (11) bathroom (106) bathtub (5) bed (120) breakfast (23) check in (39) check out (11) checkout (5) closet (13) complimentary (6) concierge (20) cost (7) deal (17) decor (6) dinner (5) discount (7) downtown (9) fitness room (8) food (25) front desk (66) hotel (447) housekeeping (25) lobby (55) location (200) manager (14) money (14) neighborhood (14) parking (9) pillow (15) price (57) rate (28) recommend (31) restaurant (72) room (535) room service (4) service (65) sheets (20) shower (55) shuttle (14) staff (231) street (55) suite (13) towel (32) value (22) view (17) walk (65) wireless (23)

Service

Appears in 65 comments.

85% wrote positive comments about service

The following words were used in comments with Service:
bad (4) clean (4) customer (10) excellent (4) friendly (5) good (6) great (13) hotel (21) housekeeping (3) location (6) need (5) nice (6) night (3) recommend (3)

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1. Very nice people, rooms and service.

"nice place in NYC " Read full review on TripAdvisor 5/11/2012 Vote

2. Associated restaurant is very expensive but had excellent service.

"Small Hotel with pleasant and helpful staff " Read full review on TripAdvisor 4/24/2012 Vote

3. Thank you to Aaron for the great service and his sense of humor.

"Great location and great staff! " Read full review on TripAdvisor 4/9/2012 Vote

4. San Rocco is a great full service restaurant on the ground floor which offers indoor and outdoor seating.

"Small but Mighty " Read full review on TripAdvisor 4/4/2012 Vote

5. The rooms were clean, beds were comfortable, service was very good but don't expect anything fancy.

"Decent hotel " Read full review on TripAdvisor 3/4/2012 Vote

6. A few of us had stayed at the Four Seasons and Sofitel in the past and felt like the service of the Wyndham staff was on par with those hotels.

"Wyndham NYC Chelsea " Read full review on TripAdvisor 12/2/2011 Vote

7. We took advice from the customer service desk (not reception) and we were assured that the 20 to 2 bus would get us to the airport in plenty of time.

"An excellent hotel but.... " Read full review on TripAdvisor 10/28/2011 Vote

8. A great NYC hotel - price is right, service is great and rooms as comfortable.

"Great location, comfy rooms, great staff " Read full review on TripAdvisor 10/9/2011 Vote

9. The service staff were on top form throughout my visit, always with a big smile and willing to do whatever it took to make our visit a memorable one.

"Top-notch service, excellent comfy rooms! " Read full review on TripAdvisor 9/29/2011 Vote

10. , a lobby), but it makes up for that with friendly, efficient service and small but nicely laid out and appointed rooms.

"Small rooms, good service " Read full review on TripAdvisor 9/28/2011 Vote