Hampton Inn & Suites Albany-Downtown, NY, Albany, Staff

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Rank

3rd

Out of 62

Hampton Inn & Suites Albany-Downtown, NY	Average Price: $149 Check Rates

Hotel Class:

25 Chapel Street

Albany, 12210 View map

2-Star Hotel Rank: 2 of 23
Average review rating: 4.49

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (36) , TripAdvisor (97) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (5) bar (30) bathroom (17) bed (21) bill (3) breakfast (79) charge (5) check in (12) check out (4) checkout (5) complimentary (4) cost (8) dinner (7) downtown (56) fee (7) food (12) front desk (42) highway (5) hotel (197) housekeeping (5) lobby (20) location (51) manager (8) money (4) parking (54) pillow (8) pool (8) price (12) rate (4) recommend (12) restaurant (59) room (147) room service (5) sauna (6) service (39) sheets (4) shower (12) shuttle (5) staff (81) steam (6) street (15) suite (9) to park (6) towel (8) tub (6) valet (12) valet parking (9) value (9) walk (21) wireless (5)

Staff

Appears in 81 comments.

92% wrote positive comments about staff

The following words were used in comments with Staff:
clean (12) desk (18) excellent (4) friendly (29) good (8) great (5) guest (5) helpful (21) hotel (20) location (5) need (4) nice (5) pleasant (4) spacious (4) wondering (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We were very happy with the breakfast staff, particularly Tim, who went out of his way to make sure that we had everything we needed, even though it was self-serve cafeteria style.

"Very nice place to stay " Read full review on TripAdvisor 5/23/2012 Vote

2. And the staff was as helpful and friendly as any I have encounetered in quite a while.

"What's not to like " Read full review on TripAdvisor 3/30/2012 Vote

3. Very nice staff.

"Was great for our needs...convenient, nicely appointed... " Read full review on TripAdvisor 3/18/2012 Vote

4. Staff is friendly and professional, equal to any of the Hilton properties at which we have stayed.

"Good location for concert at the Egg Center " Read full review on TripAdvisor 3/16/2012 Vote

5. Staff was very pleasant the entire stay.

"Clean Hotel " Read full review on TripAdvisor 11/14/2011 Vote

6. The staff is friendly, the breakfast is ready early at the morning.

"nice clean hotel " Read full review on TripAdvisor 10/16/2011 Vote

7. Clean, spacious rooms; good location; friendly and helpful front desk staff; free breakfast and Internet access (with terminals in a mini-business center); and even a classy hotel bar.

"Good facility but poor night's sleep " Read full review on TripAdvisor 10/8/2011 Vote

8. The staff were top quality, really friendly and always helpfull to any needs during our stay.

"Excellent hotel right in the heart of Albany " Read full review on TripAdvisor 9/24/2011 Vote

9. The hotel itself was really nice and the staff very friendly, although, they seemed to be a bit short staffed as there was no one to help us with our bags.

"Great Hotel " Read full review on TripAdvisor 9/22/2011 Vote

10. The breakfast next morning was really good and the staff were very helpful and re-organised my taxi which had arrived 1 hour early.

"Great Hotel " Read full review on TripAdvisor 9/22/2011 Vote