Aston Aloha Beach Hotel formerly ResortQuest, Kapaa, Service

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OpinionWell
Rank

8th

Out of 41

Aston Aloha Beach Hotel formerly ResortQuest	Average Price: $126 Check Rates

Hotel Class:

3-5920 Kuhio Highway

Kapaa, 96746 View map

2-Star Hotel Rank: 3 of 7
Average review rating: 3.49

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (64) , MyTravelGuide (111) , Travelocity (17) , TripAdvisor (287) , YahooTravel (23)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (18) balcony (16) bar (36) bath (14) bathroom (29) beach (232) bed (61) breakfast (42) charge (19) check in (7) check out (7) check-out (4) cost (11) deal (28) decor (5) dinner (16) fee (20) food (46) front desk (32) hot tub (24) hotel (437) housekeeping (11) landscape (9) laundry (7) lobby (68) location (163) lunch (5) money (19) ocean (95) parking (20) patio (9) pillow (21) pool (123) price (69) rate (19) recommend (27) restaurant (93) room (391) service (45) sheets (8) shower (35) spa (10) staff (134) suite (12) towel (26) tub (10) value (17) view (97) walk (31) wireless (15)

Service

Appears in 45 comments.

84% wrote positive comments about service

The following words were used in comments with Service:
best (2) clean (3) desk (4) excellent (7) food (8) friendly (5) good (8) great (4) hotel (10) location (3) nice (6) quiet (2) rating (2) renovation (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I know the bell service is paid to be kind and helpful, but our bellman was exceptionally personable and couldn't wait to answer all out questions.

"We enjoyed most everything... but it needs some modernizing " Read full review on TripAdvisor 5/13/2012 Vote

2. The Guest Services desk had a lady named Momi that made you feel that you are part of Ohana (Family) It was an amazing experience to be woken up to the beauty of Kauai beaming into our room, with fragrances of fresh flowers all over the Island.

"Come See For Yourself " Read full review on TripAdvisor 3/2/2012 Vote

3. The property is not the best but the service here was very good.

"The little hotel that could " Read full review on TripAdvisor 12/4/2011 Vote

4. Bathroom is small and towels thin but service was excellent.

"Very Pleased " Read full review on TripAdvisor 7/29/2011 Vote

5. Great service, rooms are clean enough for the hotel right next to the beach, and get this.

"too good to be true " Read full review on TripAdvisor 7/20/2011 Vote

6. We called maintenance twice during our visit and they came very quickly; good service.

"Perfect location! " Read full review on TripAdvisor 1/21/2011 Vote

7. Good service, nice pool.

"nice hotel " Read full review on TripAdvisor 12/28/2010 Vote

8. The front desk service was very friendly but the concierge was somewhat curt.

"Nice Rooms - Dated Property " Read full review on TripAdvisor 5/22/2010 Vote

9. The service was great but the menu is pricy.

"Beautiful island and amazing Honeymoon " Read full review on TripAdvisor 4/25/2010 Vote

10. Service was nice.

"Nice hotel, great value " Read full review on Expedia 7/1/2009 Vote