Aston Paki Maui formerly ResortQuest, Kaanapali, Front Desk

OpinionWell's Blog

Home » United States » Hawaii » Kaanapali Hotels » Aston Paki Maui formerly ResortQuest

OpinionWell
Rank

8th

Out of 12

Aston Paki Maui formerly ResortQuest	Average Daily Rate: NA Check Rates

Hotel Class:

3615 Lower Honoapiilani Road

Kaanapali, 96761 View map

2-Star Hotel Rank: 1 of 2
Average review rating: 3.84

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (43) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

acceptable (1) accommodating (1) adequate (2) affordable (1) amazing (5) amazingly (1) amenity (1) apartments (1) area (8) arrival (1) attraction (1) balcony (3) bar (2) bath (2) bathroom (5) beach (16) beachfront (1) bed (8) bill (3) breakfast (1) check in (1) dinner (1) fee (1) front desk (4) hotel (26) housekeeping (1) lobby (1) location (13) maid service (1) manager (1) money (3) ocean (21) parking (6) patio (1) pool (10) price (1) rate (1) recommend (3) restaurant (2) room (49) service (7) shower (2) spa (1) staff (13) street (4) to park (1) towel (3) value (1) view (18) walk (7)

Front desk

Appears in 4 comments.

The following words were used in comments with Front desk:
friendly (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. The customer service people/ front desk were always friendly and helpful.

"A great hotel for a good price " Read full review on Expedia 4/29/2009 Vote

2. The front desk staff during check-in gave no indication of any amenities, just gave a lecture on how if they even "suspect" you of smoking, even on the lanai, gardens or lawn, they will add $450.

"Worst Condo I ever stayed in. " Read full review on Expedia 11/13/2009 Vote

3. they almost towed our car because the front desk did not give us a permit to park there, until we had gotten a note the next morning.

"not satisfied " Read full review on Expedia 3/25/2009 Vote

4. The only person we found that was not friendly was the front desk when we checked in.

"West side of maui " Read full review on Expedia 1/13/2010 Vote