Holiday Inn University of Miami, Coral Gables, Front Desk

OpinionWell's Blog

Home » United States » Florida » Coral Gables Hotels » Holiday Inn University of Miami

OpinionWell
Rank

3rd

Out of 11

Holiday Inn University of Miami	Average Daily Rate: NA Check Rates

Hotel Class:

1350 South Dixie Highway

Coral Gables, 33146 View map

3-Star Hotel Rank: 1 of 2
Average review rating: 3.68

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (20) , Travelocity (6) , TripAdvisor (28)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

accommodating (1) amenity (1) balcony (7) bar (4) bath (1) bathroom (9) beach (1) bed (6) bill (2) breakfast (14) check in (5) check out (2) complimentary (3) deal (2) decor (2) dinner (3) discount (1) downtown (1) exterior (1) food (7) front desk (19) highway (3) hotel (63) housekeeping (3) landscape (1) lobby (2) location (19) lunch (1) manager (1) money (2) parking (12) pillow (2) pool (19) price (2) rate (1) recommend (5) refund (2) restaurant (12) room (72) room service (3) service (5) shower (2) shuttle (1) staff (19) street (4) towel (5) value (1) view (2) walk (2) wireless (1)

Front desk

Appears in 19 comments.

The following words were used in comments with Front desk:
helpful (5) pleasant (2) problem (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The front desk folks were nice, even helping us catch the UM shuttle.

"Fine--Especially if you are visiting Univ. of Miami " Read full review on TripAdvisor 4/22/2009 Vote

2. The only good things were proximity to city and friendly front desk, Room service was a disaster.

"Definitely NOT three stars " Read full review on Expedia 6/9/2008 Vote

3. People at front desk very helpful.

"Comfortable " Read full review on Expedia 5/27/2008 Vote

4. After driving 10 hours by myself with 2 kids to see my Grandma in nearby South Miami Hospital, I was greated by an angel at the front desk.

"Great staff, relaxing setting for my kids " Read full review on TripAdvisor 5/8/2008 Vote

5. Front desk was very helpful with taxis and recommendations.

"Needs Maintanence " Read full review on TripAdvisor 4/8/2008 Vote

6. We were pleasantly surprised by the attitude of all of the help from LaToya at the front desk to Willy, our bartender/waiter.

"Clean Rooms, Great Employees " Read full review on TripAdvisor 1/1/2008 Vote

7. Upon calling the front desk a gentleman came up with a sizable mini-fridge, plugged it in, and that was that.

"A pretty big fail. " Read full review on TripAdvisor 2/5/2010 Vote

8. at the front desk.

"A pretty big fail. " Read full review on TripAdvisor 2/5/2010 Vote

9. Once we mentioned this to the front desk they sent up a gentleman who looked at it and said it was 'probably that way in the whole hotel' and offered to move us to another room if we wanted.

"A pretty big fail. " Read full review on TripAdvisor 2/5/2010 Vote

10. After having endured for a couple of days the water that dripped on my head while I was seated on the toilet, I finally called the front desk before I left the room one morning.

"Dirty, disgusting, unsanitary, unhealthy, dangerous " Read full review on TripAdvisor 5/14/2009 Vote