The Strand Ocean Drive, Miami Beach, Service

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OpinionWell
Rank

40th

Out of 468

The Strand Ocean Drive	Average Daily Rate: NA Check Rates

Hotel Class:

1052 Ocean Drive

Miami Beach, 33139 View map

4-Star Hotel Rank: 8 of 34
Average review rating: 3.89

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (46) , Travelocity (11) , TripAdvisor (291)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (14) balcony (73) bar (45) bath (17) bathroom (79) bathtub (9) beach (369) bed (109) bill (12) breakfast (20) charge (16) check in (42) check out (16) concierge (22) cost (11) deal (12) deck (11) decor (14) dinner (16) fee (29) food (35) front desk (82) hotel (616) housekeeping (19) lobby (46) location (207) lunch (15) maid (12) manager (41) money (31) ocean (214) parking (17) pillow (16) pool (215) price (49) rate (21) recommend (54) restaurant (114) room (659) service (87) sheets (18) shower (49) staff (233) street (78) suite (96) towel (62) tub (28) value (15) view (176) walk (45)

Service

Appears in 87 comments.

70% wrote positive comments about service

The following words were used in comments with Service:
excellent (5) friendly (5) good (8) great (14) hotel (25) housekeeping (4) location (13) nice (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Overall nice service and you can not beat the location.

"Great location but, hidden charges " Read full review on TripAdvisor 4/19/2010 Vote

2. From the gate, service was warm and friendly.

"Best stay on So. Beach! " Read full review on TripAdvisor 2/23/2010 Vote

3. This hotel has a fabulous location in the midst of it all within walking distance and its definately big on service.

"ABOVE AND BEYOND!!!! " Read full review on TripAdvisor 2/15/2010 Vote

4. Excellent customer service, I have found my new home from Home, when I am in South Beach.

"Amazing " Read full review on TripAdvisor 2/9/2010 Vote

5. Staff at pool and conciege service friendly and helpful.

"Fabulous location but very noisy " Read full review on TripAdvisor 12/29/2009 Vote

6. (by the way I will never use this company again and advise anyone not to use American Airlines ever, bad policies and the most un-professional customer service) Eloy contacted them, retrieved all the missing paperwork and assured us that everything will be taken cared of.

"Best hotel with a superb service ... and in great location !!! " Read full review on TripAdvisor 12/8/2009 Vote

7. Service during the stay was superb, but I would have appreciated a response after the stay.

"Great location, outstanding service, couldn't ask for more " Read full review on TripAdvisor 10/8/2009 Vote

8. This Hotel really does have it alo location,location,location and the best employees and service in SOBE.

"The Best Of South Beach " Read full review on TripAdvisor 9/20/2009 Vote

9. The cost of the room and quality of service and location is amazing, I feel like I got a major deal.

"Excellent location, great price, memorable expierence " Read full review on TripAdvisor 8/6/2009 Vote

10. We got a lot of food and drink for very cheap, plus great service.

"Fantastic Stay " Read full review on TripAdvisor 7/18/2009 Vote