O Hotel, Los Angeles, Front Desk

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Rank

90th

Out of 700

O Hotel	Average Price: $166 Check Rates

Hotel Class:

819 South Flower Street

Los Angeles, 90017 View map

3-Star Hotel Rank: 30 of 84
Average review rating: 3.82

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (31) , Travelocity (4) , TripAdvisor (109) , YahooTravel (14)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bar (55) bath (4) bathroom (41) bed (33) breakfast (43) brunch (2) cable (7) charge (11) check in (10) check out (2) complimentary (10) cost (11) deal (3) decor (14) dinner (4) discount (4) downtown (69) fee (4) fitness room (3) food (32) front desk (38) gym (5) hotel (282) housekeeping (3) lobby (31) location (67) manager (9) money (15) neighborhood (5) parking (31) price (20) rate (15) recommend (23) restaurant (60) room (249) room service (8) service (33) shower (56) spa (3) staff (87) street (35) suite (7) to park (3) towel (8) value (10) view (33) walk (24) water pressure (4) wireless (9)

Front desk

Appears in 38 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (2) charged (3) desk (38) extremely (4) friendly (7) good (6) helpful (9) hotel (6) local (3) need (4) nice (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Good:Excellent staff at the front desk.

"Excellent staff...Room needs improvement " Read full review on TripAdvisor 3/26/2012 Vote

2. The front desk staff were efficient and polite.

"Great service, honest staff " Read full review on TripAdvisor 3/13/2012 Vote

3. The front desk staff were really helpful with any questions we had about the local area and getting around LA which was brilliant.

"Great boutique stay in downtown LA " Read full review on TripAdvisor 1/8/2012 Vote

4. Joe (front desk) provides excellent customer service, but with the Sales Manager leaving, it seems like this hotel has gone down.

"Changing my last review from January from 4 to 2.5 " Read full review on TripAdvisor 8/15/2011 Vote

5. The hotel is nice inside an the front desk clerks were very helpful.

"Nice hidden hotel! " Read full review on TripAdvisor 5/10/2011 Vote

6. I would recommend booking online as the front desk tends to get extremely busy, but they're very good at calling you back promptly.

"Great Boutique Hotel with wonderful customer service " Read full review on TripAdvisor 1/26/2011 Vote

7. The front desk staff were really helpful and friendl, in the afternoon, the evening and next morning.

"Great place to stay near the Staples Center " Read full review on TripAdvisor 12/15/2010 Vote

8. The front desk staff is very friendly but either poorly informed or very good at playing dumb.

"This is my first and last stay " Read full review on TripAdvisor 2/22/2010 Vote

9. I found the front desk staff to be helpful and were quick to get everything squared away.

"Good downtown boutique. " Read full review on Expedia 2/2/2010 Vote

10. The front desk staff were very accomodating and friendly.

"Kinda cool, kinda funky, good deal for location to stay for the Nokia. " Read full review on TripAdvisor 12/16/2009 Vote