Best Western Hotel & Conference Center, Baltimore, Manager

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Rank

25th

Out of 231

Best Western Hotel & Conference Center	Average Price: $147 Check Rates

Hotel Class:

5625 O'Donnell Street

Baltimore, 00000 View map

3-Star Hotel Rank: 13 of 33
Average review rating: 2.8

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (8) , MyTravelGuide (23) , Travelocity (5) , Expedia (8) , TripAdvisor (85) , BedBugRegistry (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 9 comments.

66% wrote positive comments about manager

The following words were used in comments with Manager:

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1. The in house restaurant was average but the lady restaurant manager Theresa was great.

"Hot Tub Suites " Read full review on TripAdvisor 2/3/2012 Vote

2. I had a problem on this visit with the restaurant closing 15 minutes early and refusiing to serve me, but the manager came out and talked to me, and dealt with the situation camly, prefessionaly and pleasantly, turning the whole situation into a positive.

"A tale of two parts " Read full review on TripAdvisor 2/22/2011 Vote

3. We had to argue to see a manager, and finally Therea Ash spoke to us.

"Never stay here!!!! " Read full review on TripAdvisor 9/16/2011 Vote

4. The front-desk manager took time from his busy morning to re-set my laptop for me and the shuttle drivers were efficient and kind.

"VERY Accomodating Hotel " Read full review on TripAdvisor 6/13/2011 Vote

5. The manager that wrote the note no longer works there.

"Trouble with management.....past and future " Read full review on TripAdvisor 7/27/2009 Vote

6. The front desk worker named Solomon stated that the manager would not comp the room as it is one of the busiest weekends of the year.

"Trouble with management.....past and future " Read full review on TripAdvisor 7/27/2009 Vote

7. The manager on duty wrote me two comp nights on the back of a business card which I still have.

"Trouble with management.....past and future " Read full review on TripAdvisor 7/27/2009 Vote

8. When we got back to the hotel there was commotion at the reservation desk and the manager on duty wanted to speak to me off to the side.

"Nightmare in Baltimore " Read full review on TripAdvisor 8/24/2007 Vote

9. When my parents checked out, they complained to yet another manager, Chadi, who said he would comp them my brother's room, which he did but never took off the $200.00 deposit my parents paid, so they basically received no compensation.

"Never stay here!!!! " Read full review on TripAdvisor 9/16/2011 Vote