The Benjamin, New York City, Manager

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Rank

38th

Out of 676

The Benjamin	Average Price: $453 Check Rates

Hotel Class:

125 East 50th Street

New York City, 10022 View map

4-Star Hotel Rank: 18 of 106
Average review rating: 4.44

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (41) , Travelocity (16) , TripAdvisor (801) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (34) balcony (46) bar (91) bath (15) bathroom (167) bed (243) bill (21) breakfast (123) charge (25) check in (86) check out (29) closet (33) complimentary (27) concierge (143) cost (23) deal (47) decor (19) dinner (54) downtown (16) fitness center (14) food (75) front desk (136) gym (24) hotel (1147) housekeeping (51) lobby (99) location (375) manager (64) massage (19) money (40) parking (14) pillow (290) price (92) rate (71) recommend (105) restaurant (195) room (1167) room service (75) service (287) sheets (25) shower (44) spa (47) staff (476) street (119) suite (275) towel (25) value (39) view (75) walk (103) wireless (31)

Manager

Appears in 64 comments.

66% wrote positive comments about manager

The following words were used in comments with Manager:
generous (12) great (5) guest (5) helpful (5) hotel (22) housekeeping (3) management (67) most (3) new (4) night (12) welcoming (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff is wonderful, friendly, and the General Manager is the best.

"Excellent All around " Read full review on TripAdvisor 5/8/2012 Vote

2. I really like a manager who is on top of making guest feel welcome.

"All rooms not created equal " Read full review on TripAdvisor 8/11/2011 Vote

3. ) We met Andrew Labetti, the General Manager, and he couldn't have been more warm/welcoming.

"Fabulous location, staff and experience...the Total Package! " Read full review on TripAdvisor 4/19/2011 Vote

4. The office manager, Celia, took a late reservation without hesitation and was tremendously helpful.

"A (re)awakening! " Read full review on TripAdvisor 3/8/2011 Vote

5. To my amazement, I got an immediate e-mail back from the Manager who apologized profusely and offered us a complimentary upgrade on our next visit.

"Great location, great hotel " Read full review on TripAdvisor 11/28/2010 Vote

6. General manager, Andrew Labetti, is not only a great team leader, but is also right there, making everyone feel very welcome.

"home away from home " Read full review on TripAdvisor 11/22/2010 Vote

7. General manager, Andrew Labetti, is not only a great team leader, but is also right there, making everyone feel very welcome.

"home away from home " Read full review on TripAdvisor 11/22/2010 Vote

8. Finally, one of the hotel managers, Arcenia Olson, went out of her way to make sure our stay was great in honor of our daughter's birthday, with special touches.

"A Heavenly Refuge in NYC " Read full review on TripAdvisor 1/17/2010 Vote

9. When my 20+ son found himself stranded in New York because of a changed flight, the night manager told me to send him over and that she would take care of him.

"If a good friend owned a hotel in New York City... " Read full review on TripAdvisor 12/19/2009 Vote

10. On my last morning I went to breakfast and the Manager helped us with our JFK arrangements.

"Not just your average NYC hotel " Read full review on TripAdvisor 11/2/2009 Vote