The Heathman Hotel, Kirkland, Service

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Rank

1st

Out of 9

The Heathman Hotel	Average Price: $135 Check Rates

Hotel Class:

220

Kirkland, 98033 View map

4-Star Hotel Rank: 1 of 2
Average review rating: 4.71

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (30) , Priceline (17)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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bar (1) bath (1) bathroom (4) bathtub (1) bed (4) breakfast (3) charge (5) check in (1) check out (1) complimentary (2) concierge (1) deal (1) decor (2) dinner (1) downtown (7) fitness room (1) food (6) front desk (3) gym (1) hot tub (1) hotel (50) lake (2) lobby (3) location (12) massage (6) mini bar (1) mini-bar (1) money (1) parking (4) pool (3) price (1) rate (1) restaurant (16) room (39) service (17) sheets (1) shower (2) shuttle (1) spa (6) staff (26) suite (6) tub (1) valet (3) valet parking (2) value (1) view (3) walk (1) walk-in (1) wireless (1) workout room (1)

Service

Appears in 17 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
complimentary (2) desk (2) excellent (2) facilities (2) good (2) great (2) hotel (3) night (2) offers (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Hotel offers complimentary car service (within a certain geographic area).

"The level of service was excellent. " Read full review 8/10/2010 Vote

2. Level of service at the hotel was excellent.

"The level of service was excellent. " Read full review 8/10/2010 Vote

3. The restaurant is quite good as well as the service.

"The staff was very helpful and friendly to the max. " Read full review 10/2/2009 Vote

4. The rooms stayed quiet and dark at night, and the turn down service was a nice plus.

"Very nice hotel in a very cute area. " Read full review on Expedia 7/9/2009 Vote

5. The French press coffee service is an excellent example of that awareness.

"Location and ambiance. " Read full review 4/29/2009 Vote

6. It has exceptional service, valet parking, right in the middle of the downtown Kirkland and really awesome facilities.

"Exceptional service and a wonderful hotel. " Read full review 3/12/2009 Vote

7. The service during my stay was good however I noticed a $27 charge to my credit card following my stay.

"Not impressed " Read full review on Expedia 11/3/2008 Vote

8. Dining at Trellis was also extremely pleasant -- service was attentive as always and the food was terrific.

"First-class service " Read full review on Expedia 7/29/2008 Vote

9. Small things showed up as unattended such as no coffee cups to go w/great French press coffee; asked to take advantage of their offered complimentary shoe shine service, but no follow-through on staff and had to ask again & deliver shoes to front desk.

"Good experience " Read full review on Expedia 7/23/2008 Vote

10. Great service from the hotel staff, very refreshing.

"Great Stay " Read full review on Expedia 7/22/2008 Vote