Omni Chicago, Chicago, Staff

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Rank

21st

Out of 415

Omni Chicago	Average Price: $280 Check Rates

Hotel Class:

676 North Michigan Avenue

Chicago, 60611 View map

4-Star Hotel Rank: 7 of 39
Average review rating: 4.29

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (51) , MyTravelGuide (533) , Travelocity (14) , TripAdvisor (624) , YahooTravel (35)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (34) bar (81) bath (21) bathroom (100) bed (138) breakfast (174) charge (29) check in (113) check out (21) complimentary (48) concierge (74) cost (24) deal (51) deck (18) decor (19) dinner (37) downtown (62) fitness center (23) food (127) front desk (122) gym (28) hot tub (24) hotel (941) housekeeping (51) lake (16) lobby (61) location (436) lunch (18) money (24) parking (40) pillow (31) pool (145) price (83) rate (78) recommend (87) restaurant (224) room (1002) room service (76) service (273) shower (27) staff (383) street (69) suite (293) towel (27) valet (35) valet parking (25) value (32) view (126) walk (99) wireless (58)

Staff

Appears in 383 comments.

95% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (20) clean (31) concierge (21) courteous (18) desk (42) excellent (20) extremely (19) friendly (112) good (16) great (47) helpful (108) hotel (70) housekeeping (14) location (42) nice (36) professional (18)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The rooms are nice, the staff attentive and as I said location is prime.

"Check this out - great deals offered " Read full review on TripAdvisor 5/22/2012 Vote

2. Also , the cleaning staff were much more thorough, including wrapping my computer cords nicely.

"Fine for business " Read full review on TripAdvisor 5/19/2012 Vote

3. Very clean and the staff was excellent.

"Perfect " Read full review on TripAdvisor 5/15/2012 Vote

4. There were no real issues with the hotel and the staff was very friendly and competent.

"Poor value " Read full review on TripAdvisor 5/11/2012 Vote

5. The staff was exceptional.

"Fantastic hotel in great location " Read full review on TripAdvisor 5/6/2012 Vote

6. Overall, it was a great place and the attitude of the staff made it even more pleasurable.

"Fantastic hotel in great location " Read full review on TripAdvisor 5/6/2012 Vote

7. The staff was great.

"overall great experience " Read full review on TripAdvisor 5/5/2012 Vote

8. We enjoyed desert in their restaurant, which had a beautiful presentation and the staff was just lovely.

"Pricey but it was in Chicago, they all are. " Read full review on TripAdvisor 4/30/2012 Vote

9. The staff were very nice and the location was fantastic, we were in walking distance to everything.

"Pricey but it was in Chicago, they all are. " Read full review on TripAdvisor 4/30/2012 Vote

10. For the price I paid I should have stayed at the Westin, which is a much nicer room with a far better staff.

"poor service, sterile rooms " Read full review on TripAdvisor 4/30/2012 Vote