Westin Chicago, Chicago, Staff

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Rank

30th

Out of 415

Westin Chicago	Average Price: $324 Check Rates

Hotel Class:

320 North Dearborn Avenue

Chicago, 60610 View map

4-Star Hotel Rank: 13 of 39
Average review rating: 4.22

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (40) , MyTravelGuide (641) , Travelocity (5) , TripAdvisor (550) , YahooTravel (45)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (27) bar (97) bath (16) bathroom (98) bed (95) bill (11) breakfast (112) charge (35) check in (72) check out (17) complimentary (31) concierge (92) cost (14) deal (25) dinner (26) downtown (54) fee (13) fitness center (41) food (58) front desk (73) gym (96) hotel (803) housekeeping (25) lake (13) lobby (101) location (317) manager (41) massage (12) money (21) parking (44) pool (17) price (54) rate (52) recommend (71) restaurant (166) room (705) room service (35) service (167) shower (65) staff (282) street (51) suite (22) towel (13) tub (18) valet (28) valet parking (13) value (17) view (157) walk (118) wireless (25)

Staff

Appears in 282 comments.

95% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (12) bar (12) busy (12) clean (20) concierge (32) desk (26) excellent (14) friendly (80) good (17) great (46) helpful (81) hotel (73) lobby (12) location (18) nice (26) professional (14)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. stayed at this hotel on business - great location - very friendly staff - b/fast could be better and bar expensive for what it is - overall though plusses far outweigh the moans.

"great experience " Read full review on TripAdvisor 5/22/2012 Vote

2. Concierge staff were super helpful.

"Faultless stay, perfect location, great service " Read full review on TripAdvisor 5/21/2012 Vote

3. Service was good as well as the staff of the hotel.

"Great hotel in Chicago " Read full review on TripAdvisor 5/13/2012 Vote

4. Door staff and front desk are always pleasant.

"Westin Chicago - Ok rooms, good service " Read full review on TripAdvisor 5/2/2012 Vote

5. Staff were very helpful, special thanks to Antoine, Diane, and Victoria at the concierge desk.

"Great location " Read full review on TripAdvisor 4/27/2012 Vote

6. While the hotel is in a great location and has views of the river a friendly and helpful staff .

"Disappointing " Read full review on TripAdvisor 4/26/2012 Vote

7. It was no big deal at all but all the staff at the hotel were exceptional.

"Excellent stay " Read full review on TripAdvisor 4/26/2012 Vote

8. The staff is awesome, they made me feel special, the bedroom and the bathroom are big and the bed is very comfortable.

"Perfect location and awesome staff " Read full review on TripAdvisor 4/26/2012 Vote

9. Staff is friendly.

"Great for bussines " Read full review on TripAdvisor 4/23/2012 Vote

10. Every member of the staff was incredibly helpful.

"Unbelievable customer service from everyone " Read full review on TripAdvisor 4/19/2012 Vote