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Embassy Suites Hotel Chicago - Downtown
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OpinionWell
Rank
43rd
Out of 415
Embassy Suites Hotel Chicago - Downtown
Average Price: $290
Check Rates
Hotel Class:
600 North State Street
Chicago, 60610
View map
3-Star Hotel Rank:
16 of 73
Average review rating:
4.26
OpinionWell Value Index:
5
Traveler reviews analyzed:
Expedia
(
55
)
,
MyTravelGuide
(
709
)
,
Travelocity
(
16
)
,
TripAdvisor
(
481
)
,
YahooTravel
(
61
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(7)
bar
(39)
bathroom
(55)
bed
(72)
bill
(8)
breakfast
(433)
charge
(15)
check in
(65)
check out
(12)
checkout
(8)
complimentary
(38)
concierge
(58)
cost
(22)
deal
(24)
dinner
(34)
downtown
(149)
fee
(15)
food
(76)
front desk
(81)
hot tub
(14)
hotel
(821)
housekeeping
(15)
lake
(9)
lakefront
(10)
lobby
(50)
location
(339)
manager
(61)
money
(22)
parking
(103)
pillow
(17)
pool
(137)
price
(73)
rate
(39)
recommend
(53)
restaurant
(152)
room
(695)
room service
(10)
service
(125)
sheets
(8)
shower
(13)
staff
(248)
street
(84)
suite
(378)
towel
(12)
valet
(11)
valet parking
(17)
value
(40)
view
(60)
walk
(106)
wireless
(22)
See more
Staff
Appears in 248 comments.
96% wrote positive comments about
staff
The following words were used in comments with
Staff:
clean
(26)
courteous
(11)
desk
(27)
excellent
(12)
friendly
(81)
good
(10)
great
(40)
helpful
(79)
hotel
(52)
location
(15)
nice
(15)
pleasant
(12)
welcoming
(11)
wondering
(10)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
Free breakfast, cook to order, the cooks and breakfast
staff
are wonderful and entertaining.
"Amazing! "
Read full review
on
TripAdvisor
5/18/2012
Vote
2.
All the
staff
we encountered were friendly and knowledgeable and helpful.
"Amazing! "
Read full review
on
TripAdvisor
5/18/2012
Vote
3.
Breakfast has many options - oatmeal and cereals, made to order omelets, pancakes, variety of breads, fruit, juices, etc. The
staff
was very friendly - the bell man always opened my cab door and said, 'Welcome home.
"No customer service! "
Read full review
on
TripAdvisor
5/13/2012
Vote
4.
The breakfast in the morning because of the crowd was quite a bit of a wait but worth waiting for - the
staff
was very polite and helpful.
"Weekend in Chicago "
Read full review
on
TripAdvisor
5/3/2012
Vote
5.
All of the
staff
we encountered were Excellent.
"Great value "
Read full review
on
TripAdvisor
5/1/2012
Vote
6.
The accomodations were also very clean and the
staff
friendly but not intrusive.
"Get your money's worth "
Read full review
on
TripAdvisor
4/30/2012
Vote
7.
Nice
staff
at comp bar at Nightly Manager's reception though I never saw a manager my entire stay, until service and food was NOT present at breakfast, then a manager and
staff
seemed to jump to 'recovery' mode like they did not expect a Sunday morning crowd for breakfast between Christmas and New years Day at a downtown family hotel.
"One night over Christmas Holidays was enough especially after battling for a breakfast! "
Read full review
on
TripAdvisor
4/15/2012
Vote
8.
Staff
is very helpful.
"Great location, free breakfast "
Read full review
on
TripAdvisor
4/14/2012
Vote
9.
Friendly
staff
.
"Good Location and Amenities "
Read full review
on
TripAdvisor
4/7/2012
Vote
10.
There was a line for breakfast but the management had prepared well and had plenty of
staff
to make sure things went fast.
"Another Great Hotel in Chicago "
Read full review
on
TripAdvisor
3/31/2012
Vote
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