Chicago Swissotel, Chicago, Bill

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Rank

33rd

Out of 415

Chicago Swissotel	Average Price: $272 Check Rates

Hotel Class:

323 East Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 16 of 39
Average review rating: 4.12

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (10) , Expedia (39) , MyTravelGuide (1783) , Travelocity (13) , TripAdvisor (801) , YahooTravel (114)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (51) bar (80) bath (45) bathroom (160) bed (168) bill (36) breakfast (156) charge (115) check in (147) complimentary (23) concierge (90) cost (79) deal (68) downtown (83) fee (53) fitness center (46) food (101) front desk (151) gym (57) hotel (1188) housekeeping (29) lake (202) lobby (163) location (370) manager (28) mini bar (23) minibar (28) money (41) parking (151) pillow (30) pool (179) price (162) rate (115) recommend (95) restaurant (170) room (1288) room service (72) service (260) shower (153) staff (333) street (56) suite (64) towel (25) tub (54) valet (22) valet parking (25) value (37) view (564) walk (206) wireless (40)

Bill	Appears in 36 comments. 25% wrote positive comments about bill

The following words were used in comments with Bill:
incorrect (2) minibar (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. billing was correct, concierge was helpful.

"Nice Hotel, Painfully overpriced food in restaurants. " Read full review on TripAdvisor 4/2/2011 Vote

2. Not much of a dispute; they took them off the bill without questioning us.

"Sore Feet - bad location " Read full review on TripAdvisor 12/2/2007 Vote

3. The housekeeping service was second to none, I left the maid a $5 bill with a note asking for extra coffe for the Keurig and she left me about 12 cups along with more amenities than I could use.

"Beyond Expectations " Read full review on TripAdvisor 5/12/2012 Vote

4. We had to stand in line over 15 minutes to speak to someone and then they made the change to our bill.

"No hot water & poor Customer Service " Read full review on TripAdvisor 3/19/2012 Vote

5. Also, be sure to check your bill because they did not charge us rates per our Priceline reservation.

"No hot water & poor Customer Service " Read full review on TripAdvisor 3/19/2012 Vote

6. Check your bill is all I have to say.

"Biggest ripoff I've seen in years " Read full review on TripAdvisor 12/29/2011 Vote

7. a day to the bill.

"Great location " Read full review on TripAdvisor 9/24/2011 Vote

8. So my advice is: don't open the fridge and check your bill.

""Don't Open Your Mini-Bar!" " Read full review on TripAdvisor 8/30/2011 Vote

9. The bill came and it was $57.

"Great Location - Good Accommodation " Read full review on TripAdvisor 7/27/2011 Vote

10. When I received my bill, there was a bottle of wine charged to my room from the mini-bar.

"Staff was not very accommodating " Read full review on TripAdvisor 7/12/2011 Vote