The Avenue Crowne Plaza Hotel, Chicago, Staff

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Rank

20th

Out of 415

The Avenue Crowne Plaza Hotel	Average Price: $243 Check Rates

Hotel Class:

160 East Huron

Chicago, 60611 View map

3-Star Hotel Rank: 8 of 73
Average review rating: 4.09

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (86) , MyTravelGuide (500) , Travelocity (13) , TripAdvisor (406) , YahooTravel (33)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (23) bar (51) bath (15) bathroom (114) bed (146) breakfast (116) charge (36) check in (100) check out (19) closet (17) complimentary (20) concierge (35) cost (28) deal (35) decor (19) dinner (21) downtown (59) fee (18) food (70) front desk (97) hotel (949) housekeeping (27) lake (51) lobby (82) location (358) lunch (12) manager (12) mini bar (15) money (34) parking (72) pillow (40) pool (95) price (103) rate (66) recommend (63) restaurant (117) room (853) room service (34) service (127) shower (54) staff (260) street (55) suite (141) towel (29) valet (26) valet parking (15) value (34) view (175) walk (100) wireless (52)

Staff

Appears in 260 comments.

92% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (10) clean (19) courteous (11) desk (35) extremely (11) friendly (75) good (13) great (37) helpful (81) hotel (58) housekeeping (11) location (25) need (11) nice (23) professional (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff was very accomodating and pleasant.

"Great location. Great room " Read full review on TripAdvisor 4/6/2012 Vote

2. The staff are all cheerful and helpful.

"very comfortable and excellent location " Read full review on TripAdvisor 4/2/2012 Vote

3. The staff working the front desk were always helpful and friendly.

"Excellent Stay in the Middle of Shopping and Dining " Read full review on TripAdvisor 3/29/2012 Vote

4. Staff was friendly and helpful and let us store our bags after check out on our last day before heading out that afternoon.

"Just a hotel... In an awesome location " Read full review on TripAdvisor 3/14/2012 Vote

5. This hotel was clean, staff was friendly, but the bathrooms were very small.

"Bad parking experience and slightly out dated. " Read full review on TripAdvisor 2/19/2012 Vote

6. The staff was pleasant and created a nice welcome for us.

"Avenue Hotel Crowne Plaza is right on Mag Mile " Read full review on TripAdvisor 2/8/2012 Vote

7. You would think that a place like this could afford to pay a more courteous staff.

"Worst front desk service ever. " Read full review on TripAdvisor 2/5/2012 Vote

8. There was really nothing necessarily 'wrong' with the hotel, but for a Crowne Plaza boutique hotel, we just expected a little higher standard of amentiies, a different vibe and a more attentive staff.

"Good, but not great " Read full review on TripAdvisor 1/15/2012 Vote

9. The staff was very friendly and, if we made a request, they always went the extra mile to help us.

"Very good place to stay in Chicago " Read full review on TripAdvisor 1/12/2012 Vote

10. Check-in was quick, easy, and staff was friendly.

"A Quick Stay " Read full review on TripAdvisor 12/29/2011 Vote