Allerton Hotel Chicago, Chicago, Staff

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Rank

58th

Out of 415

Allerton Hotel Chicago	Average Price: $220 Check Rates

Hotel Class:

701 North Michigan Avenue

Chicago, 60611 View map

3-Star Hotel Rank: 20 of 73
Average review rating: 3.51

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (82) , MyTravelGuide (13) , Travelocity (31) , TripAdvisor (638) , YahooTravel (27)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (30) bar (88) bath (26) bathroom (194) bed (274) bill (28) breakfast (105) charge (50) check in (146) check out (25) check-out (20) closet (33) complimentary (19) concierge (55) cost (29) deal (74) decor (35) dinner (26) discount (17) downtown (59) fee (28) fitness center (20) food (61) front desk (137) hotel (1160) housekeeping (37) lobby (138) location (514) manager (23) money (28) parking (103) pillow (25) price (154) rate (111) recommend (92) restaurant (142) room (1563) room service (46) service (183) shower (104) staff (371) street (77) suite (109) towel (37) valet (41) valet parking (24) value (34) view (128) walk (101) wireless (51)

Staff

Appears in 371 comments.

92% wrote positive comments about staff

The following words were used in comments with Staff:
clean (32) courteous (13) desk (35) excellent (11) extremely (11) friendly (126) good (29) great (53) helpful (120) hotel (99) housekeeping (13) location (38) need (11) nice (38) professional (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The Allerton hotel is a nice hotel and well situated for sightseeing The staff were very friendly and helpful The rooms were clean and all towels and bedding were in good condition.

"superb " Read full review on TripAdvisor 5/18/2012 Vote

2. The front desk staff was friendly.

"Only hotel I've ever left 2 hours after checking in. " Read full review on TripAdvisor 5/17/2012 Vote

3. Overall the staff is friendly and helpful.

"nice location and decent sized room " Read full review on TripAdvisor 5/14/2012 Vote

4. The best part of this hotel is the location, right on MIchigan and close to dining, a Walgreens, transit etc. The staff were friendly enough, a shout out to doormen Freddie and Steve.

"small but clean with great location " Read full review on TripAdvisor 5/4/2012 Vote

5. Friendly staff, clean rooms, great location, just small rooms.

"Great Location, small rooms " Read full review on TripAdvisor 4/30/2012 Vote

6. Staff were very friendly and helpful, particularly the concierge who knows EVERYTHING.

"Fantastic Michigan Ave location. " Read full review on TripAdvisor 4/30/2012 Vote

7. Friendly staff.

"Perfect Wedding venue " Read full review on TripAdvisor 4/11/2012 Vote

8. As many others have noted, the younger staff often aren't very customer oriented, spending more energy joking with each other or flirting than taking care of guests.

"Mediocre hotel in a great location, often for a reasonable price " Read full review on TripAdvisor 4/7/2012 Vote

9. The hotel management needs to get staff to be more customer responsive.

"Not that great of hotel " Read full review on TripAdvisor 4/6/2012 Vote

10. Had no problems with staff.

"Beautiful Hotel " Read full review on TripAdvisor 3/27/2012 Vote