The Westin Pasadena, Pasadena, Service

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Rank

3rd

Out of 21

The Westin Pasadena	Average Daily Rate: NA Check Rates

Hotel Class:

191 North Los Robles Avenue

Pasadena, 91101 View map

4-Star Hotel Rank: 2 of 4
Average review rating: 4.2

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (28)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amazing (1) area (5) average (1) awesome (1) bad (1) bar (2) bathroom (1) beautiful (3) bed (3) beds (3) better (1) broken (1) bugs (1) business (1) business travel (1) car (1) charge (1) cheap (1) check in (2) check out (1) child (1) claustrophobic (1) clean (12) cleanliness (1) complimentary (1) cost (1) dinner (1) downtown (1) food (1) front desk (3) gym (1) hotel (25) lobby (1) location (7) parking (5) pool (6) price (5) rate (3) recommend (3) restaurant (4) room (24) sauna (1) service (8) shuttle (1) staff (9) towel (1) valet (2) valet parking (2) view (4) walk (6)

Service

Appears in 8 comments.

83% wrote positive comments about service

The following words were used in comments with Service:
beauty (2) comfortable (3) expectation (2) great (2) helpful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. On the other hand, the heavenly beds were very comfortable, the service was good, the shuttle service was convienent, and the pool/workout area was beautiful.

"Nice but... " Read full review on Expedia 1/27/2010 Vote

2. Service was great, the front desk was very helpful, and the property is beautiful.

"Great Trip!!! I’ll do it again " Read full review on Expedia 10/6/2009 Vote

3. Service and help was excellent, nice rooms with extra comfortable beds.

"Nice hotel in good location " Read full review on Expedia 8/9/2009 Vote

4. Service, cleanliness, and style were what I would expect of a Westin.

"Would stay again " Read full review on Expedia 6/17/2009 Vote

5. The quality of service and accomodations was evident, But there were a few things that I expected having paid as much as I did for the room.

"Nice but... " Read full review on Expedia 1/27/2010 Vote

6. Quick valet service.

"Terrific hotel / great location " Read full review on Expedia 9/8/2009 Vote

7. We didn't use much in terms of service, but our room was very clean, very comfortable, and had a great view of the fireworks over the Rose Bowl.

"excellent stay in Pasadena " Read full review on Expedia 7/14/2009 Vote

8. Expensive internet service that didn't really work.

"Disappointed " Read full review on Expedia 10/6/2009 Vote