6. I booked through orbitz, ordered a non smoking roomwe drove 7 hours to get there when we arrived manager saidhe had no non smoking rooms, i told him i had ordered oneand he said sorry there is a convention in town, also a/c unitheld up with a 2x4, next morning ironing familys clothes ironleaked water out of bottom of iron, could not iron clothes,bathroom had stucco falling off ceiling called orbitz to complainsaid go ahead and leave, quality inn did not want to credit forthe 3 days i was not staying, hotel staff are shady hotel is a dump picure looks good online don`t let that fool you.