Residence Inn Austin, Austin, Service

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Rank

28th

Out of 287

Residence Inn Austin	Average Price: $241 Check Rates

Hotel Class:

300 East 4th Street

Austin, 78701 View map

3-Star Hotel Rank: 10 of 77
Average review rating: 3.93

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (16) , MyTravelGuide (8) , Travelocity (8) , TripAdvisor (111)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bar (25) bathroom (13) bed (37) breakfast (72) charge (3) check in (10) check out (5) checkout (3) closet (6) complimentary (4) cost (6) deal (6) deck (4) decor (4) dinner (6) downtown (55) exercise room (6) fee (4) fitness center (4) food (23) front desk (38) gym (7) hot tub (2) hotel (216) housekeeping (7) lake (5) lobby (12) location (86) manager (9) parking (32) pillow (3) pool (21) price (15) rate (16) recommend (12) restaurant (41) room (192) service (32) sheets (3) shower (11) staff (80) street (71) suite (27) towel (5) valet (13) valet parking (11) view (7) walk (25) wireless (8)

Service

Appears in 32 comments.

73% wrote positive comments about service

The following words were used in comments with Service:
best (2) breakfast (3) clean (2) customer (2) desk (3) downtown (3) experience (3) friendly (3) good (4) hotel (9) inn (3) internet (3) night (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Same good service and comfortable rooms.

"Great location for downtown and very kid friendly " Read full review on TripAdvisor 12/31/2011 Vote

2. The hotel is sparkling clean, has superb customer service, offers an indoor pool, spa & exercise room.

"Great for business trip " Read full review on TripAdvisor 11/15/2011 Vote

3. Food is of a very good quality and plentiful (full breakfast buffet), service is friendly.

"Excellent place to stay downtown Austin " Read full review on TripAdvisor 9/15/2011 Vote

4. The internet service was free and pretty fast.

"Anniversary Bliss " Read full review on TripAdvisor 7/7/2011 Vote

5. I delivered a training course at the hotel and am very impressed with the service I received during the week.

"Excellent staff, location, amenities - Top Notch " Read full review on TripAdvisor 6/11/2011 Vote

6. The service at this hotel was the best I have ever experienced.

"Wonderful service " Read full review on TripAdvisor 5/4/2011 Vote

7. From directions to special requests to just plain friendly service, I truly loved my entire stay here.

"Front Desk Staff the BEST I've Ever Encountered " Read full review on TripAdvisor 3/24/2010 Vote

8. The service was very good.

"Well situated. Would stay here again. " Read full review on Expedia 2/10/2010 Vote

9. The service personnel were quite friendly including the onsite engineers who did their best to help us.

"We had a horrible experience with internet service. " Read full review on TripAdvisor 6/16/2009 Vote

10. There were very few individuals that provided excellent service.

"Will never stay at any Residence Inn again " Read full review on TripAdvisor 6/11/2009 Vote