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Rank
32nd
Out of 231

Radisson Plaza Lord Baltimore

Average Price: $193  
 
Hotel Class:
20 West Baltimore Street
Baltimore, 21201 View map  
3-Star Hotel Rank: 18 of 33
Average review rating: 3.21
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (10) , Expedia (75) , MyTravelGuide (667) , Travelocity (14) , TripAdvisor (330) , YahooTravel (23)
SAFE TO BOOK ? (1/5 issues found)
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Manager
Appears in 32 comments. 
28% wrote positive comments about manager
The following words were used in comments with Manager:
apologetic (2)   bar (4)   breakfast (2)   complain (2)   desk (2)   discount (2)   helpful (2)   hotel (4)   liked (3)   management (32)   noise (2)    
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1. We really liked Jay Stanley (front office manager) Dwayne Davis and Jason Parker (Valet) and Nick (The bar guy) We had a wonderful stay and would come back again.
"Charm! " Read full review on TripAdvisor   11/23/2009 Vote      
2. We really liked Jay Stanley (front office manager) Dwayne Davis and Jason Parker (valet) and Nick the bar guy!:).
"Charm!! " Read full review on YahooTravel   11/23/2009 Vote      
3. The hotel manager and maintenance man even tried to barge in on me and blame me for the smoke.
"Disappointed " Read full review on TripAdvisor   1/13/2012 Vote      
4. (See photo of all 3) A staff member took our names and address's, but my request to see the hotel manager was declined.
"Bed Bugs!!! " Read full review on TripAdvisor   12/3/2011 Vote      
5. I had also called the front desk to inquire about breakfast options, Kevin, who was the manager on duty was able to quickly look up our reservations and provide the necessary vouchers.
"Excellent Customer Service " Read full review on TripAdvisor   10/6/2011 Vote      
6. only good thing was nick the bartender and the bar managers that night.
"worst hotel stay i have ever had " Read full review on TripAdvisor   7/20/2011 Vote      
7. only saving grace were the valets, concierge, and food managers.
"worst hotel stay i have ever had " Read full review on TripAdvisor   7/20/2011 Vote      
8. We went downstairs and requested a room change, and the manager told us there was nothing they could do.
"DO NOT STAY HERE - WORST EXPERIENCE WE'VE EVER HAD!!!!!! " Read full review on TripAdvisor   7/18/2011 Vote      
9. The manager re-charged the pet fee to us that he previously comped.
"DO NOT STAY HERE - WORST EXPERIENCE WE'VE EVER HAD!!!!!! " Read full review on TripAdvisor   7/18/2011 Vote      
10. The manager, knowing I was pregnant, told me there was nothing he could do, so I called the police AGAIN.
"DO NOT STAY HERE - WORST EXPERIENCE WE'VE EVER HAD!!!!!! " Read full review on TripAdvisor   7/18/2011 Vote      
   
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