Renaissance Boston, Boston, Staff

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OpinionWell
Rank

26th

Out of 197

Renaissance Boston	Average Price: $311 Check Rates

Hotel Class:

606 Congress Street

Boston, 02210 View map

4-Star Hotel Rank: 18 of 38
Average review rating: 4.22

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (8) , Travelocity (3) , TripAdvisor (314)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (22) bar (93) bath (11) bathroom (51) bed (80) breakfast (74) charge (18) check in (43) check out (12) concierge (53) cost (20) deal (21) decor (33) dinner (30) downtown (70) fitness center (10) food (57) front desk (67) gym (22) hotel (799) housekeeping (17) lobby (96) location (156) manager (14) money (9) neighborhood (12) parking (73) pillow (16) pool (57) price (47) rate (56) recommend (38) restaurant (186) room (535) room service (25) service (106) shower (51) spa (9) staff (177) street (50) suite (18) towel (9) tub (15) valet (30) valet parking (13) value (13) view (123) walk (134) waterfront (95) wireless (23)

Staff

Appears in 177 comments.

88% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (8) bar (13) clean (14) comfortable (9) concierge (12) desk (28) friendly (41) good (17) great (18) helpful (54) hotel (43) liked (6) lounge (7) nice (22) pleasant (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Wait staff was attentive and drinks were very good (and not at all watered down).

"A very pleasureable business stay " Read full review on TripAdvisor 5/21/2012 Vote

2. Staff are helpful and friendly.

"Good Base for a Tourist Trip to Boston " Read full review on TripAdvisor 5/7/2012 Vote

3. The staff is amazing.

"Great Location, Amazing service, "Green" " Read full review on TripAdvisor 4/29/2012 Vote

4. Friendly and helpful staff.

"Still has that new feel " Read full review on TripAdvisor 4/26/2012 Vote

5. The desk staff went above and beyond to ensure we had a good race.

"Friendly, helpful staff! " Read full review on TripAdvisor 4/18/2012 Vote

6. I was most impressed by the housekeeping staff.

"Friendly, helpful staff! " Read full review on TripAdvisor 4/18/2012 Vote

7. I explained to him that I did not care if it was their policy to not allow alcohol on the premise because they want people to buy alcohol at their bar, but I do not appreciate being lied to, accosted by their security staff and embarrassed in front of the other guests, and treated like garbage.

"NEVER been treated so poorly... Horrible staff ruined my weekend " Read full review on TripAdvisor 4/5/2012 Vote

8. The hotel staff was wonderful and the rooms were more than adequate for our needs.

"Perfect Stay " Read full review on TripAdvisor 3/27/2012 Vote

9. Great staff extremely helpful.

"Great location- nice comfy quiet rooms " Read full review on TripAdvisor 3/25/2012 Vote

10. The staff were very friendly, and helpful.

"Great place to stay in Boston " Read full review on TripAdvisor 3/16/2012 Vote