Hilton Cleveland, Cleveland, Staff

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Rank

20th

Out of 115

Hilton Cleveland	Average Price: $145 Check Rates

Hotel Class:

4900 Emerald Court SouthWest

Cleveland, 44135 View map

3-Star Hotel Rank: 13 of 22
Average review rating: 3.61

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (5) , MyTravelGuide (1) , TripAdvisor (58) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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acceptable (1) amenity (1) bar (4) bath (3) bathroom (6) bathtub (2) bed (8) breakfast (22) charge (4) check in (7) closet (1) complimentary (6) cost (1) decor (3) dinner (1) discount (1) exercise room (1) fitness center (1) food (6) freeway (2) front desk (14) highway (2) hot tub (1) hotel (72) housekeeping (5) interstate (1) lobby (4) location (9) maid (1) manager (1) parking (7) patio (1) pillow (1) pool (8) price (10) rate (8) recommend (2) restaurant (6) room (49) room service (5) service (20) shower (5) shuttle (22) staff (31) street (1) suite (2) tub (2) value (3) view (2) wireless (3)

Staff

Appears in 31 comments.

95% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (2) best (2) better (2) breakfast (2) clean (4) courteous (3) desk (7) excellent (2) extremely (2) friendly (7) great (4) helpful (7) hotel (4) housekeeping (2) management (2) nice (4) pleasant (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff is helpful and friendly.

"A Great Airport Hotel " Read full review on TripAdvisor 4/23/2012 Vote

2. It's a terrific credit to a warm and hard working staff (and managers that know how to pick great help!).

"A second visit only has a couple of clunks " Read full review on TripAdvisor 4/9/2012 Vote

3. The best part is that the staff loves working there - from the front desk, to the shuttle driver, to the members of the housekeeping team they are all pleasant and helpful.

"Highly Recommend " Read full review on TripAdvisor 2/21/2012 Vote

4. Staff were very serviceminded, far better than average.

"Nice and convenient " Read full review on TripAdvisor 2/21/2012 Vote

5. It is clean, the food is great, and the staff is friendly and helpful.

"Great accommodations close to airport! " Read full review on TripAdvisor 2/20/2012 Vote

6. Staff were very nice and helpful.

"Amazing! " Read full review on TripAdvisor 2/14/2012 Vote

7. My trip which is tied to the serious life changing condition of a family member, could not have been made any better as to the level of services I received delivered by the professionals at this hotel and from staff.

"A Premier Experience in Hospitality " Read full review on TripAdvisor 1/28/2012 Vote

8. Shuttle came to pick me up promptly and even though I was in a fairly bad mood, the frot desk staff was cheerful and extremely accommodating.

"Excellent stay " Read full review on TripAdvisor 1/25/2012 Vote

9. The staff was courteous and accomodating.

"excellent staff & service; very good value " Read full review on TripAdvisor 11/1/2011 Vote

10. The bed was so comfy and the front counter staff were great and extremely caring.

"Midnight Arrival Comfort " Read full review on TripAdvisor 9/10/2011 Vote